Amber Martinez
Newman
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
New Legacy Management
Granite Bay
02.2021 - 12.2024
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Administered accounts receivable and accounts payable processes for 16 mobile home parks and home office.
- executed payroll operations
- general office tasks encompassing report generation, filing, email correspondence, and managing a 5-line phone system.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Compiled data from various sources into organized reports for review by management team.
Sales Development Representative
UTest
San Mateo
01.2014 - 12.2015
- Managed and updated prospect information in the CRM to ensure accuracy and relevancy.
- Gathered customer requirements and provided product information to meet their needs.
- Responded to and qualified inquiries to introduce products and services.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- 80-100 outreach attempts conducted per day
New Business Development Representative
Voltage Security
Cupertino
02.2010 - 11.2012
- Built relationships with key influencers within target industries to drive referrals.
- Perform 80-100 cold calls and engage with warm leads on a daily basis.
- consistently surpassed performance goals every quarterly cycle
- prospect engagement follow-up
Education
Associate of Science - Business Administration and Management
West Valley Mission College
Santa Clara, CASkills
- Accounts receivable
- Accounts payable
- CRM management
- Customer service
- Customer relationship management
- Lead generation
- Prospect engagement
- Cold calling
- Acquire new business
- Email correspondence
- Spreadsheet tracking
- Customer relations and communications
References
References available upon request.
Timeline
Administrative Assistant
New Legacy Management
02.2021 - 12.2024
Sales Development Representative
UTest
01.2014 - 12.2015
New Business Development Representative
Voltage Security
02.2010 - 11.2012
Associate of Science - Business Administration and Management
West Valley Mission College
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