Amber Malinowski
Calgary,Alberta
Summary
I am looking for part-time work no evenings or weekends morning shift only Monday-Thursday. I have a car and a drivers license.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Budget-Bride
05.2018 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Bartender
Poco Locos
07.2015 - 05.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cashier
Green Thumbs Hemp Store
04.2012 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
A&W
04.2012 - 10.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Diploma -
VanHorn
Calgary 2008
Skills
I have lots of experience with customer service, operating cash registers, and waitressing
Languages
English
Certification
I have my pro serve liquor license
Timeline
Customer Service Representative
Budget-Bride
05.2018 - 01.2025
Bartender
Poco Locos
07.2015 - 05.2018
Cashier
Green Thumbs Hemp Store
04.2012 - 06.2015
Cashier
A&W
04.2012 - 10.2012
I have my pro serve liquor license
Diploma -
VanHorn
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