Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Amber Macias

Winchester

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive, memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

8
8
years of professional experience

Work History

Shift Lead

Starbucks
Wildomar
04.2021 - Current
  • Supervised barista team to ensure efficient service during peak hours.
  • Managed inventory levels and placed orders for supplies as needed.
  • Maintained cleanliness and organization of workspace to meet health standards.
  • Provided exceptional customer service by resolving complaints and inquiries promptly.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Performed cash handling duties such as counting money, reconciling registers, depositing funds.

Usher

Livenation
Riverside
07.2022 - 10.2023
  • Guided guests to their seats for smooth event entry.
  • Checked tickets and verified guest access at entrances.
  • Collaborated with staff to maintain a welcoming environment.
  • Monitored audience behavior to ensure safety and compliance.

Retail Keyholder & Lead Merchandiser

BoxLunch
Temecula
11.2017 - 03.2022
  • Managed cash registers, processed transactions, and ensured accurate cash handling.
  • Organized merchandise displays to enhance product visibility and appeal, and maintained inbound inventory.
  • Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
  • Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.

Education

High School Diploma -

Chaparral High School
Temecula, CA
06-2017

Skills

  • Inventory management
  • Customer service
  • Team supervision
  • Visual merchandising
  • Time management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Cash handling
  • Conflict resolution

Affiliations

  • Freelance makeup artist for weddings and other events.

Accomplishments

  • Received Starbucks Partner of the Quarter award in April 2025 in recognition of a consistent positive attitude, dedication for helping others, going above and beyond fostering a supportive team environment.

References

CHLOE O’NEILL

+1 (951) 889-7133

-District manager at Boxlunch

COURTNEY TAYLOR

(951) 255-7031

-District manager at Starbucks

MERIAH VILLARINO

(562) 292-9931

-Starbucks store manager

Timeline

Usher

Livenation
07.2022 - 10.2023

Shift Lead

Starbucks
04.2021 - Current

Retail Keyholder & Lead Merchandiser

BoxLunch
11.2017 - 03.2022

High School Diploma -

Chaparral High School

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Amber Macias