AMBER-LYNN FISICO
Scarborough,Canada
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Ripley's Aquarium
06.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Games Team Member
Canadian National Exhibition Place
08.2018 - 09.2018
- Maintained a clean and organized gaming area, ensuring a safe and enjoyable environment for guests.
- Enhanced player experience by providing exceptional customer service and game assistance.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Cashier Merchandiser
Manufacturer's Warehouse
09.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased customer engagement by providing knowledgeable product recommendations.
Education
OSSD -
Winston Churchill Collegiate Institute
06.2020
Skills
- Strong people and communication skills
- Computer skills
- Customer service
- Fun and outgoing personality
- Flexible
- Able to meet customers' needs
- Ability to work with a team
- Ability to work individually
- Excellent time management skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- Worker Health and Safety Awareness Certification, Ontario, 2020
- Occupational Health and Safety Certificate, 2022
- Slips, Trips and Falls Certificate, 2022
- Van Gogh Award, 2022
Languages
English
Native or Bilingual
Timeline
Sales Associate
Ripley's Aquarium
06.2022 - 08.2022
Games Team Member
Canadian National Exhibition Place
08.2018 - 09.2018
Cashier Merchandiser
Manufacturer's Warehouse
09.2017 - 12.2017
- Worker Health and Safety Awareness Certification, Ontario, 2020
- Occupational Health and Safety Certificate, 2022
- Slips, Trips and Falls Certificate, 2022
- Van Gogh Award, 2022
OSSD -
Winston Churchill Collegiate Institute
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