Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amber Lycett

Ste. Marie-de-Kent ,NB

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Ste. Marie Higho
06.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Bank deposits and Payroll
  • Scheduling
  • Managed emails with gas companies
  • Placing store orders


Cashier

Independant
08.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked Shelves
  • Prepared for orders
  • Faced shelving for neatness


Supervisor

Frenchys
01.2023 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Open/ Close store
  • Balanced cash for next day opening
  • Sorted Bails


Teachers Assistant

Montessorri Pre- School
09.2017 - 12.2019
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Supported student learning objectives through personalized and small group assistance.
  • Hi Mama App Experience .
  • Served Breakfast, Lunch, and Snacks.
  • Dressed Children for indoor/ outdoor play.

Supervisor

Target
01.2012 - 04.2014

-Scheduling for employees

-Balanced deposits and tills

-Managed break schedules

-Provided overrides and training schedules

-Calculate Visa and Debit transactions

-Created spread sheets for money earned at the end of the day

-Answer business phone calls

-Handled customer complaints and returns

Education

Diploma - 9-1-1 Emergency And Communications

Durham College
Oshawa, ON
10.2021

Diploma - Child And Youth Care

Durham College
Oshawa, ON
10.2016

High School Diploma -

Durham Continuing Education
Oshawa, ON
10.2014

Skills

  • Strategic Planning
  • Operations Management
  • Verbal and Written Communication
  • Time Management
  • Brand Management
  • Budget Control
  • Schedule Preparation
  • Project Management
  • Team Leadership
  • Effective Communication

Languages

English
Full Professional

Certification

Level C First Aid Training


Timeline

Cashier

Independant
08.2023 - 12.2023

Manager

Ste. Marie Higho
06.2023 - Current

Supervisor

Frenchys
01.2023 - 05.2023

Teachers Assistant

Montessorri Pre- School
09.2017 - 12.2019

Supervisor

Target
01.2012 - 04.2014

Diploma - 9-1-1 Emergency And Communications

Durham College

Diploma - Child And Youth Care

Durham College

High School Diploma -

Durham Continuing Education
Amber Lycett