Amber-Linn Butts
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Also looking to utilize the transferable skills learned from past experiences. Skills such as; a strong understanding of vehicle maintenance and safety, exceptional communication, ability to switch tasks when needed and ability to work independently or in a group setting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Tim Hortons
Wingham, Ontario
05.2024 - 07.2024
- Assisted in taking orders and ensured accurate delivery of food items to customers.
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
- Operated cash registers accurately and efficiently processed payments from customers.
- Ensured compliance with health safety regulations in the restaurant setting.
- Maintained a professional attitude while working under pressure during peak hours.
- Worked in the drive thru, improving multitasking skills by taking on multiple roles
Laundry Worker
Kinetics
Teeswater, Ontario
01.2024 - 05.2024
- Cleaned hazmat suits for a nuclear power plant.
- Added detergent, bleach, fabric softener and other cleaning solutions to machines.
- Monitored operation of washers and dryers to ensure proper functioning.
- Loaded soiled items into washing machines and operated using appropriate settings and detergent to clean.
Transit Bus Operator
London Transit Commission
London, Ontario
05.2018 - 12.2023
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Computed fares accurately using onboard ticket machines or cash payments.
- Adhered to all traffic laws including speed limits, stop signs, signals.
- Operate a bus with adherence to a schedule for optimal customer convenience and satisfaction.
- Enforced passenger rules and regulations while providing courteous service.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Provided assistance to elderly or disabled passengers with their transportation needs.
Delivery Driver
Fresh Start Foods
London, Ontario
06.2014 - 05.2018
- Produce loader and unloader.
- Unloading inbound goods and loading daily routes.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Organizing customer shipment bills.
- Correcting any freight or quantity errors and reporting any variances to the proper authority.
- Upselling to customers.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Delivery Driver
Centerline Sanitation
London, Ontario
01.2012 - 06.2014
- Delivered and cleaned portable restrooms.
- Negotiate contracts with customers to ensure necessary equipment is ordered.
- Up-selling equipment when necessary.
- Liaise with management regarding any contract changes.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Circle checks on the vehicle prior to using it to ensure safety and proper functioning of the vehicle.
Driver
Simply Kids
London, Ontario
03.2008 - 01.2012
- Picked up and dropped off children between daycare and home.
- Circle checked vehicle prior to use to ensure safety.
- Kept exceptional communication with parents to address any issues or concerns.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Made sure children were secured prior to starting trip.
Education
High School Diploma -
Weston Collegiate Institute
Toronto, ON06-1988
Skills
- Capable of grasping new concepts quickly
- Outstanding customer service
- Works well within a group setting, and independently
- Works well under pressure, and can meet tight deadlines
- Ability to shift focus and job activities quickly in response to changing priorities
- Accountable and on time
- Great problem-solving skills, even in stressful situations with irate customers
- Willing to take on challenging tasks to learn more
Certification
- G class Ontario Drivers License with an Air Break Endorsement (Z)
Timeline
Front of House Team Member
Tim Hortons
05.2024 - 07.2024
Laundry Worker
Kinetics
01.2024 - 05.2024
Transit Bus Operator
London Transit Commission
05.2018 - 12.2023
Delivery Driver
Fresh Start Foods
06.2014 - 05.2018
Delivery Driver
Centerline Sanitation
01.2012 - 06.2014
Driver
Simply Kids
03.2008 - 01.2012
High School Diploma -
Weston Collegiate Institute
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