Amber Liang
Vancouver,BC
Overview
4
4
years of professional experience
1
1
Certification
Work History
Curriculum Developer & Quality Control Specialist
M2M Coffee Department of Training and Education
Nanjing, China
03.2022 - 12.2023
- Worked with suppliers to source green coffee and performed quality control assessments for coffee selections used in various courses, utilizing cupping techniques and maintained detailed records for future analysis. Collaborated closely with the head roaster to ensure that each coffee met the distinct quality and sensory criteria tailored to diverse training needs.
- Performed monthly experiments on various brewing parameters for newly arrived coffee products. Developed precise brewing and extraction recipes tailored to each coffee in the product line, enabling the sales team to deliver enhanced services to customers.
- Initiated and developed a 2-month online coffee sensory training course, crafting the curriculum through needs assessment surveys and collaboration with the lead curriculum developer. Conducted regular revisions based on student feedback to enhance course effectiveness. Negotiated with various suppliers to achieve a 32% reduction in course costs, which was 13% lower than other courses launched, resulting in the course becoming the most profitable within the department.
- Executed digital marketing strategies by authoring articles about coffee sensory training at major online specialty coffee platforms in China, driving awareness among professionals and enthusiasts. Resulted in the course becoming a top-seller, contributing 40% of the department's annual revenue.
- Coached a colleague to attain 3rd place at the 2023 World Siphonist Championship by refining technical skills, developing recipes, and enhancing presentation techniques. Organized mock competitions for realistic event preparation, providing constructive feedback for improvement.
- Collaborated with former World Brewers Cup Champion to coach competitors globally, offering technical translation and insights on flavor profiles for competition coffee selection. Assisted in refining presentation skills and routines, resulting in multiple competitors achieving National Brewers Cup Championships and success at the World Brewers Cup Championship.
Coffee Processing Specialist
Youshan & Dakaihe Coffee Processing Stations
Yunnan, China
01.2022 - 02.2023
- Communicated with the Yunnan Academy of Agricultural Sciences for Torrid Zone Industrial Crops to assess the compatibility of coffee varietals with the ecosystems of different areas in Yunnan. Utilized the most updated research outcomes and coffee cupping analysis to help buying teams make informed purchasing decisions regarding coffee varietals and sourcing from specific farms.
- Developed and implemented more than 20 experimental processing plans in collaboration with local farmers in Pu'er and Baoshan, tailored to varying conditions and government regulations at processing stations. Diligently monitored and recorded critical parameters including pH level, temperature, and parchment moisture content throughout and post-processing for future reference.
- Led cupping events to assess the post-processed coffee, collecting cupping scores and qualitative results for various coffee in regards to different processing methods. Submitted data to the Yunnan Academy of Agricultural Sciences and Yunnan International Coffee Trading Centre for further analysis and potential adoption of these processing methods in future practices.
Barista and Coaching Assistant
UNIUNI Coffee
Nanjing, China
03.2020 - 01.2022
- Welcomed and engaged with customers to process beverage orders, providing tailored recommendations based on individual taste preferences. Skillfully managed daily morning rush periods with efficient and levelheaded customer service.
- Conducted morning training sessions to onboard new employees in operational procedures, including dialing in coffee and mastering latte art. Administered sensory calibrations to guarantee delivery of high-quality drinks and services, upholding company reputation for excellence.
- Provided leadership, insight and mentoring to assist coworker's participation in 2021 China Brewer's Cup Championship by sample roasting the coffee used for practice rounds, managing competitor's work and training schedule, constantly giving sensory feedbacks on the compulsory and open service coffee during practice rounds and helping competitor compose presentation script.
Summary
Dedicated specialty coffee professional and certified Q-Grader with focuses on coffee quality control, coffee processing and coffee education with extensive coaching experience worldwide. Skilled in supporting green coffee sourcing by delivering precise and timely quality assessments. Co-created the first online sensory training course in China with the 2019 World Brewers Cup champion and the head judge of the 2018-2024 China Brewers Cup Championship. Successfully trained over 120 coffee professionals and enthusiasts in the field.
Judge Experience
- 2023-2024 Canadian National Brewers Cup Championship Sensory Judge
- 2023 Canadian National Barista Championship Final Sensory Judge
- 2024 Canadian National Barista Championship Final Technical Judge
Certification
- CQI Arabica-Q-Grader
- SCA Coffee Sensory Skills Professional
- SCI Coffee Processing Level-3
- Proficient in microbiology concepts, principles and lab experiences, acquired through coursework at the University of British Columbia.
References
Jianing Du:
- 2019 World Brewers Cup Champion
- Founder and Director of M2M Coffee Training and Education
Lia Wenjiao Zhang:
- Head Judge, 2018-2022 China Brewers Cup Championship
- Sensory Judge, 2018-2022 World Brewers Cup Championship
- WCE Representative-in-Development
- Lead Curriculum Developer of M2M Coffee Training and Education
Jeremy Zhang:
- Winner of 2014 and 2016 China Barista Championship
- Founder of UNiUNI Coffee and M2M Coffee
*Contact information available upon request.
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Curriculum Developer & Quality Control Specialist
M2M Coffee Department of Training and Education
03.2022 - 12.2023
Coffee Processing Specialist
Youshan & Dakaihe Coffee Processing Stations
01.2022 - 02.2023
Barista and Coaching Assistant
UNIUNI Coffee
03.2020 - 01.2022
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