Amber Laws
Tuxford,SK
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
Dollarama
06.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Assistant Manager
Mark Work Warehouse
06.2019 - 08.2020
- Customer service, Key holder, Opening/closing of store, Inventory, Cash management, Distributing/receiving shipments, Merchandising, Training of staff, Schedule
SUPERVISOR/BAR MANAGER
EXHIBITION PARK
01.2012 - 03.2020
- Customer service, Bar management, Bartending/food service supervisor, Balancing sales, Working alone or with another employee, Ticket sales, Liquor counts and the Management of staff
ASSISSTANT MANAGER
LIQUOR DEPOT/DEEP DISCOUNT LIQUOR
07.2017 - 06.2019
- Customer service, Key holder, Opening/closing of store, Inventory, Ordering product/ensuring there is enough product in store, Transfers between stores, Scheduling, Delegating staff, New hire training, Cash and time management, Completion of all tasks on schedule and in a timely manner
ASSISSTANT MANAGER
LIQUOR CONNECTION
08.2014 - 05.2017
- Customer service, Key holder, Cleaning of store, Opening and closing of store, Keeping track and ordering of inventory, Cash out at end of shift
CASHIER
SAVERS CONVENIENCE STORES (NORTH, SOUTH, WEST)
02.2012 - 08.2014
- Customer service, Training of staff, Cash management, Lotto machine, calling for repairs, Counting inventory, Stocking of product
Education
General Studies -
Lethbridge College
01.2015
high school diploma -
Victoria Parks High School
05.2013
Skills
- Multitasking and Organization
- Customer Service
- Problem-Solving
- Store operations
- Training and mentoring
- Store Opening and Closing
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Loss Prevention
- POS Systems
- Recruitment and hiring
- Employee Training
References
REFERENCES UPON REQUEST
Timeline
Store Manager
Dollarama
06.2020 - Current
Assistant Manager
Mark Work Warehouse
06.2019 - 08.2020
ASSISSTANT MANAGER
LIQUOR DEPOT/DEEP DISCOUNT LIQUOR
07.2017 - 06.2019
ASSISSTANT MANAGER
LIQUOR CONNECTION
08.2014 - 05.2017
CASHIER
SAVERS CONVENIENCE STORES (NORTH, SOUTH, WEST)
02.2012 - 08.2014
SUPERVISOR/BAR MANAGER
EXHIBITION PARK
01.2012 - 03.2020
General Studies -
Lethbridge College
high school diploma -
Victoria Parks High School
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