Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amber King

Owen Sound,ON

Summary

Proven leader with a service-oriented mindset and exceptional organizational ability, demonstrated at The Pub and in healthcare settings. Excelled in staff management, fostering team cohesion, and enhancing customer loyalty through personalized service. Skilled in conflict resolution and critical thinking, adept at multitasking to meet diverse client needs. Achieved significant improvements in client engagement and operational efficiency. Recent graduate with foundational knowledge in developmental Service Work and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience

Work History

Bartender/Restaurant Bar Manager

The Pub
11.2019 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

School Placement

Reach Centre
03.2024 - 04.2024
  • Facilitated groups to discuss clients' restorative goal needs, focusing on daily living skills, social skills, community participation and mental health.
  • Stimulated clients during in-house activities by conducting therapeutic exercises such as recreational games, physical exercises and occupational arts and crafts.
  • Analyzed overall client performance to recommend specific plan goals.
  • Conversed, entertained and read aloud to clients to promote mental health and alertness.
  • Completed home management tasks by preparing meals, grocery shopping and cleaning.
  • Integrated residents into communities by organizing holiday and leisure activities.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

School Placement

Community Living Owen Sound
01.2024 - 02.2024
  • Stimulated clients during in-house activities by conducting therapeutic exercises such as recreational games, physical exercises and occupational arts and crafts.
  • Analyzed overall client performance to recommend specific plan goals.
  • Conversed, entertained and read aloud to clients to promote mental health and alertness.
  • Dispensed necessary medication to improve client health condition.
  • Corrected unacceptable behavior through with gentle discipline and feedback to help clients meet necessary house rule requirements.
  • Completed home management tasks by preparing meals, grocery shopping and cleaning.
  • Assisted clients per with bathing, dressing, grooming and eating.

Education

Diploma - DSW

Georgian College
Owen Sound
06.2024

Skills

  • Service-oriented mindset
  • Outgoing Personality
  • Staff Management
  • Highly reliable
  • Organizational ability
  • Clear and effective communication
  • Critical Thinking
  • Multitasking Abilities
  • Dependable and Responsible
  • Interpersonal Communication
  • Conflict Resolution

Languages

English
Full Professional

Timeline

School Placement

Reach Centre
03.2024 - 04.2024

School Placement

Community Living Owen Sound
01.2024 - 02.2024

Bartender/Restaurant Bar Manager

The Pub
11.2019 - Current

Diploma - DSW

Georgian College

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Amber King