Amber Kazakoff
Delta,BC
Summary
High-achieving Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
City Of Delta Clerk
Delta
01.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Cashier Supervisor
Sephora
02.2017 - 01.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Assistant Store Manager
Bone & Biscuit
03.2018 - 06.2022
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Bachelor Of Arts And Design - Business Administration
University of British Columbia
Vancouver, BC01.2018
Skills
- Account Management
- Customer Care
- Educating Clients
- Shipping and Receiving
- Product Knowledge
- Cash Counting
Languages
English
Timeline
Front Desk Receptionist
City Of Delta Clerk
01.2022 - Current
Assistant Store Manager
Bone & Biscuit
03.2018 - 06.2022
Cashier Supervisor
Sephora
02.2017 - 01.2021
Bachelor Of Arts And Design - Business Administration
University of British Columbia
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