Amber Jepsen

• Office Manager: Maintain office equipment, coordinated service requests for office equipment and worked with maintenance to arrange facility repairs, manage security and alarm system, ordered office supplies for all departments.
• Human Resource Administrator: On boarding new hires, organized and compiled new hire files, scanned employee documentation into the Extended Reach system, ensured all paperwork was properly filed in employee records, utilized Guardian background system, coordinated and facilitated physicals and TB testing for new hires, contacted references and previous employers for verification.
• Accounting Assistant: Gets CEO approval on all incoming invoices, deposited all checks, Input credit card receipts into QuickBooks, reviewed credit card receipts and purchase orders, filed all invoices.
• Primary Duties: Handled incoming calls, maintained and managed reception area, Inventoried the donations, sent out all donation letters, led the Wishmas Tree program, conducted quarterly reviews of client files, sent and retrieved files from ADS.

• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.

• Greeted patients with exceptional customer service, a smile, and knowledge sharing to all who visited the vaccination site

• Provided wayfinding to designated locations based on daily operation needs

• Verified patient demographic and health insurance information on established appointments

• Verified and processed patient demographic and health insurance information for walk ins

• Worked to decrease errors in collection of patient and health information for billing purposes

• Knowledge of multiple insurance status and importance of collecting all health plan information for billing services.

• Answered a high volume of phone calls and scheduled clients for multiple services
• Appointment confirmation
• Deescalate issues with agitated clients in a professional and compassionate manner
• Cleaned and sanitized reception workstation and office as needed
• Trained new staff
• Performed cosmetic duties such as hair color and cuts

• First point of contact by answering multiply phone lines and transferring calls to the appropriate individual
• Responsible for inventory and stocking employee break rooms
• Ordered office supplies for entire department
• Scheduling meetings
• Assembled business cards for employees
• Setting up UPS labels for outgoing packages
• Coordinating transportation for staff and clients when needed
• Vice Presidents Administration Aid: Printing Paperwork, handling emails and outgoing mail
• Writing and sending business letters
• Accounts Payable Department: 50 to 100 invoices coded, and processed per day
• Administered the correspondence every morning (AP Reviewer)
• Human Resources Department:
• Calling for quotes on hotels and restaurants for HR summits/meetings (Properly putting resources together in Excel)
• Assigning new passwords/usernames to employees in all the locations
• Every week set-up/sent-out Requisition Reports to directors and hiring managers
• Managed the HR coding for the department