Amber Holloway
Abbotsford,BC
Summary
Highly cooperative and generous positive team player with a deep love for working with others. Bringing patience, empathy, kindness, deep care, and persuasive communication skills to create enjoyable experiences for any situation. Skilled in anticipating and meeting guests needs promptly while ensuring collaborative atmosphere. Adept at handling diverse customer interactions with care and precision, fostering a welcoming environment for all.
Overview
5
5
years of professional experience
Work History
Server/Hostess
Chartwell Retirement Residence
Mission, British Columbia
08.2021 - 02.2025
- Delivered exceptional customer service to residents during meals and events.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained a clean and organized dining area.
- Delivered food and beverages efficiently to dining areas and resident rooms.
- Greeted residents and guests warmly upon arrival to create a welcoming atmosphere and made friendly conversation.
Cashier/Customer Server
Dollarama
Mission, British Columbia
09.2019 - 09.2020
- Greeted customers in a friendly and professional manner and answered any questions they had.
- Operated cash register or POS system and processed payments by cash, check, debit credit card, and gift card.
- Stocked shelves when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Developed strong customer service while interacting with customers in a friendly manner.
Education
High School Diploma -
Mission Secondary
Mission, BC06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Team collaboration
- Safe food handling
- Supply restocking
- Customer engagement, hospitality service
- Task prioritization
Languages
English
Professional
References
References available upon request.
Timeline
Server/Hostess
Chartwell Retirement Residence
08.2021 - 02.2025
Cashier/Customer Server
Dollarama
09.2019 - 09.2020
High School Diploma -
Mission Secondary