Amber Haynes
Rancho Cucamonga
Summary
- Recent graduate with foundational knowledge in Behavioral Health and Peer Support, and hands-on experience gained through academic projects and internships.
- Demonstrates strong teamwork, problem-solving, and time-management skills.
- Prepared to start a career and make meaningful contributions with commitment and drive.
Attentive peer support specialist promoting a several-year career sharing life experiences regarding mental illnesses and always ready with a listening and attentive ear for others. Skilled at providing a high level of support and helping individuals find needed community services. Ready for a new position assisting others and helping each live optimal lives.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Charity Brand Ambassador
V3 Advertising
Pasadena
08.2018 - 06.2023
- Promoted awareness and new membership of programs provided by non profit charitable organizations.
Independent Contractor/Stockperson
Jyve Corporation
05.2018 - 08.2018
- Part Time stock person for KeHe Foods through Jyve.
- Duties included taking inventory, shelf stocking with newly shipped products, and storing back stock.
At home care provider
In Home Supportive Services (IHSS)
El Monte
06.2011 - 12.2017
- Assisted disabled recipient with services to help contribute to the recipient's independence.
- Services included: cooking, cleaning, grooming, medical appointment accompanying, errand running, ambulatory assistance, etc.
Independent Telephone Operator
Interactive Audiotext Services
08.2008 - 06.2011
- Provided auditory services of a mature nature to paying clientele.
Education
Certification Training - Peer Support Specialist
Lutheran Social Services
12.2024 - 09.2025
Certification - Behavioral Health
Loyola Marymount University
Art History -
Pasadena City College
High School diploma -
Pasadena High School
Skills
- Phone etiquette
- Home Care
- Bilingual
- Customer service
- Computer skills
- Fundraising
- Conflict management
- Outgoing
- Empathetic
- Event Planning
- Behavioral Health
- Sales
- Customer support
- Marketing
- Communication skills
- Promotional
- Typing
- Caregiving
- Behavior assessment
- Community outreach
- Brand awareness
- Adaptable personality
- Promotional awareness
Certification
- Crisis Text Line Volunteer, 01/17/25, Present, Completed training to volunteer for US Crisis Text Line in conjunction with Medi-Cal Peer Support Specialist internship hours.
- Certified Behavioral Health Practitioner, 04/16/24, Present, Completed the requirements of Behavioral Health Counseling via Loyola Marymount University Extension.
- Domestic Violence Counseling and Advocacy, 12/24/23, Present, Completed State mandated 40 Hr online course in Domestic Violence Counseling and Advocate Training via Shepherd's Door Pasadena.
Languages
- English, Native
- Spanish, Limited Working
- French, Elementary
Work Permit
Authorized to work in the US for any employer
Timeline
Certification Training - Peer Support Specialist
Lutheran Social Services
12.2024 - 09.2025
Charity Brand Ambassador
V3 Advertising
08.2018 - 06.2023
Independent Contractor/Stockperson
Jyve Corporation
05.2018 - 08.2018
At home care provider
In Home Supportive Services (IHSS)
06.2011 - 12.2017
Independent Telephone Operator
Interactive Audiotext Services
08.2008 - 06.2011
Certification - Behavioral Health
Loyola Marymount University
Art History -
Pasadena City College
High School diploma -
Pasadena High School