Amber Hayes
Sidney,BC
Summary
Dynamic and results-driven professional with a proven track record at Admiralty Leasing INC, specializing in credit risk assessment and financial analysis. Excelled in sales and customer service, demonstrating a goal-oriented mindset and exceptional problem-solving abilities. Skilled in fostering strong relationships and optimizing revenue through strategic financial solutions.
Overview
15
15
years of professional experience
Work History
Leasing Agent
Admiralty Leasing INC
2024.05 - Current
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Identified potential problem loans early on through ongoing monitoring activities, enabling prompt remedial actions when needed.
- Performed research to develop protocol upgrades and new financial contracts.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Interpreted contracts and communicated terms and conditions.
- Organized and submitted supplementary paperwork to finalize contracts.
- Coordinated efforts across departments to gather necessary documentation for grant applications, streamlining the submission process and increasing overall efficiency.
Finance Manager
Barnes Harley Davidson
2023.02 - 2024.03
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
Server
Baseline Pub
2022.02 - 2022.10
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided exceptional customer service for positive guest experiences and repeat business.
Server
Sammy J Peppers
2009.11 - 2011.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School -
N.I.D.E.S
Comox, BC06.2005
Skills
- Goal-oriented mindset
- Sales and Customer Service
- Fast Learner
- Problem-Solving
Languages
English
Timeline
Leasing Agent
Admiralty Leasing INC
2024.05 - Current
Finance Manager
Barnes Harley Davidson
2023.02 - 2024.03
Server
Baseline Pub
2022.02 - 2022.10
Server
Sammy J Peppers
2009.11 - 2011.08
High School -
N.I.D.E.S