Amber Havilla
Placerville
Summary
Detail-oriented professional with expertise in household management and client relations. Proven ability to develop tailored cleaning strategies, optimize schedules, and maintain high standards of customer care. Focused on leveraging problem-solving skills to enhance overall service quality and client satisfaction. Adaptable professional with a quick-learning ability for adjusting to new environments and quickly picking up skills. Skilled in acquiring new knowledge and applying it effectively, who can either work independently or in a team. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
House Cleaner
Self Employed
Placerville
08.2023 - Current
- Maintained client relationships through clear communication and reliable service.
- Developed customized cleaning plans based on individual client needs and preferences.
- Trained new cleaners on effective cleaning methods and customer service expectations.
- Evaluated client feedback to improve service quality and address concerns promptly.
- Managed scheduling to optimize time management and meet client demands effectively.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Cleaned residential spaces using efficient techniques and quality cleaning products.
- Organized cleaning supplies and equipment for optimal workflow and accessibility.
- Inspected facilities for cleanliness and reported maintenance issues as needed.
- Communicated regularly with supervisors about inventory needs and supply replenishment.
- Notified managers of repair needs or additions to building operating systems.
Daycare Teacher
Pinetop Nursery
Pollock Pines
07.2020 - 03.2023
- Developed engaging lesson plans to foster children's cognitive and social skills.
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Communicated effectively with parents regarding child's progress and developmental milestones.
- Organized age-appropriate educational games and activities to enhance learning experiences.
- Collaborated with staff to create a cohesive team environment focused on child development.
- Implemented behavior management strategies to promote positive interactions among children.
- Maintained cleanliness and organization of classroom materials and supplies for optimal learning.
- Participated in staff training sessions to enhance teaching methods and childcare practices.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Communicated with children's parents and guardians about daily activities, behaviors, and problems.
- Ensured the safety of all children by monitoring playground equipment use.
- Guided on social development issues such as sharing and following directions.
- Managed record-keeping duties such as attendance records and daily reports of individual child activities.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Sparked creativity and imagination by helping children discover new things each day.
- Taught basic language skills, including reading readiness, phonics, and writing.
- Conducted assessments of student performance and progress.
- Facilitated group activities that encouraged cooperation and positive interactions among children.
- Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
- Administered first aid and medication in accordance with health and safety regulations.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Utilized educational software and technology to enhance learning experiences.
- Maintained daily records of individual activities, behaviors, meals, and naps.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Maintained daily records of individual activities, behaviors, meals and naps.
Education
Some College (No Degree) - Early Childhood Care And Education
Folsom Lake College
Folsom, CA04-2026
Skills
- Creative problem-solving
- Time management
- Team collaboration
- Effective communication
- Home safety management
- Household management
- Customer feedback management
- Classroom management
- Behavior management
- Lesson planning
- Customer service
- Child development
Timeline
House Cleaner
Self Employed
08.2023 - Current
Daycare Teacher
Pinetop Nursery
07.2020 - 03.2023
Some College (No Degree) - Early Childhood Care And Education
Folsom Lake College