Amber Guzman
Avenue5 Residential
Chino
11
years of professional experience
Results-driven Sr. Community Manager with 10+ years of experience managing diverse asset classes across multiple markets in Southern California, including both third-party managed and owner-operated portfolios. Recognized for leading high-performing teams, driving occupancy, revenue growth and executing strategic initiatives that maximize long-term asset value.
Work History
Sr. Community Manager
2 Years- Oversee multi-site operations for a 3 luxury mid-rise communities comprising 581 units: 289-units + 60,000 sq ft of retail, 114-units and 178 units while leading 2 Community Managers and a total of 15 associates
- Maintain 95% average occupancy and 96% leased through market-driven leasing strategies and competitive market positioning
- Delivered three consecutive years of NOI growth, improving performance from -6% to 11% through executing cost-control initiatives, rebidding service contracts, and eliminating expenses.
- Increased property revenue by more than $300k annually through the successful implementation of RUBS and Tesla EV stations
- Oversee financial planning, annual budgets, quarterly reforecasts, monthly variance reports and P&L statements
Community Manager
1 Year 6 Months- Managed operations for a 300-unit Class C community undergoing full renovation, leading a team of 9 associates
- Oversaw CapEx projects and unit renovations by coordinating with construction teams, vendors, and project managers to ensure timely completion
- Increased asset value by achieving $285 average rent premiums and a 32% ROI
- Managed annual budgets, quarterly reforecasts, variance reports, and quarterly CapEx reporting to Asset Manager
- Oversaw multi-site operations, including a 215-unit lease-up and 400-unit acquisition
- Trained and mentored 7 Community Managers across a 1,721-unit portfolio
Business Manager
2 Years- 484-unit Class B garden-style community, leading a team of 12 associates
- Executed 8 capital improvement projects, reducing resident turnover by 15%
- Oversaw financial reporting, accounting processes, and vendor invoice processing
- Maintained 0% delinquency by the 10th of each month year-over-year
Community Manager
3 Years 4 Months- Managed operations for a 210-unit Class C garden-style community, leading a team of 7 associates
- Achieved less than 1% delinquency by the 8th of each month year-over-year through aggressive collection strategies
- Managed annual budgets, quarterly reforecasts, variance reporting, and vendor invoice processing
Lease-Up Assistant Community Manager
3 Years- 200-unit Class A luxury lease-up with a team of 6 employees
- Implemented effective marketing strategies, outreach marketing in order to achieve leasing goals within the lease-up timeline
- Achieved 54% pre-leased upon receipt of the property’s temporary certificate of occupancy.
- Achieved nearly 40 move-ins each month and 99% occupancy within 5 months of grand opening.
- Assist with the preparation of the annual budget and vendor invoice processing
Education
Salesperson License - DRE #02254084
Associate of Arts - Business Administration/Finance
- 4.0 GPA
Timeline
Sr. Community Manager
Avenue5 Residential
08.2024 - CurrentRead More
Community Manager
MG Properties
02.2023 - 08.2024Read More
Business Manager
Sequoia Equities
02.2021 - 02.2023Read More
Community Manager
FDC Management
08.2018 - 12.2021Read More
Lease-Up Assistant Community Manager
Stratham Group
07.2015 - 07.2018Read More
California Department of Real Estate
Salesperson License from DRE #02254084
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Chaffey College
Associate of Arts from Business Administration/Finance
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High School Diploma
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