AMBER GIROUX

• Built strong customer loyalty by delivering high-quality services consistently over time.
• Improved customer satisfaction with exceptional project management skills and timely delivery of services.
• Determined business plan, mission statement, and vision.
• Established successful startup by researching market opportunities, and creating business plan.
• Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
• Achieved sustainable business practices, sourcing eco-friendly materials and minimizing waste in production process.
• Implemented employee training programs, improving team skills and fostering culture of continuous learning and development.

• Member of the Manitoulin Country Fest planning team.
• Listened attentively to client feedback to create stronger relations and shape business.
• Made outbound calls to existing customers to upsell advertising packages.
• Helped customers in determining design and content of sold and spec ads.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Collaborated on special projects as assigned by leadership, including community events and the Collingwood Elvis Festival.

• Established a volunteer program that mobilized local citizens to participate in various community development activities.
• Enhanced public engagement with targeted outreach strategies for diverse populations.
• Managed grant applications, securing vital funding for essential community projects.
• Organized successful events that promoted awareness of local resources and opportunities available to residents.

Santa Clause Parade, Volunteer Appreciation, News Years

Celebration.

• Evaluated existing programs to identify areas for improvement and maximize impact on the community.
• Established and maintained relationships with key stakeholders.

• Contributed to a safe work environment by maintaining cleanliness and organization of job sites.
• Aided in the successful completion of custom stonework designs through careful attention to detail during installation processes.
• Maintained a high level of craftsmanship throughout all projects, adhering closely to blueprints and architectural guidelines.
• Supported masonry team in completing projects on schedule through diligent work and attention to detail.