Dedicated worker, skilled at using MS Office and Excel. Looking to maximize customer satisfaction and exceed business objectives with an organized approach and strong multitasking abilities. Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records, and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in my career path.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
QXO Formally Known as (Beacon Building Products)
02.2022 - Current
Create Excel spreadsheets for different customers
Process a daily recon at the end of the day to make sure that all money is accounted for. Make sure that all cash and checks get deposited to the bank.
Assist walk-ins with will-call orders and/or placing new orders.
Manage customer inquiries and provide product information for building materials.
Assist in preparing sales presentations and product demonstrations for clients.
Resolve customer complaints by identifying issues, and providing timely solutions.
Coordinate with logistics to ensure the timely delivery of materials to customers.
Maintain detailed records of customer interactions, orders, and account status updates.
Work in conjunction with the outside sales representative to maintain and grow product sales.
Implement sales promotions and discounts in collaboration with the marketing department.
Log calls in Salesforce daily for my customer interactions.
Create customized reports and dashboards to track sales performance metrics.
Review invoices, contracts, and other documents for accuracy prior to submission.
Daily scanning operations for document management and archival systems.
Receptionist/Administrative Assistant
Window World
06.2021 - 01.2022
Answered phones to schedule estimates, install products, or address issues regarding warranty and product quality.
Scanned documents for electronic record-keeping.
I took payments over the phone and made sure the customer received their invoices.
Confirmed files in updating dates for product installation for customers.
Entered and maintained accurate data in the company databases.
Assisted with document preparation, ensuring accuracy and compliance with company standards.
Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
Assistant Manager/Cashier
Marios Tacos
01.2018 - 05.2021
Operated cash register to process sales transactions and handle cash
Entered food beverage order in POS system
Suggested described items based on guest preferences
Operated, sanitized kitchen, and food preparation equipment
Resolved customer complaints independently or with aid of supervisor
Education
Some College (No Degree) - Business Management
Rio Hondo College
06-2026
High School Diploma -
Pioneer High School
06.2019
Skills
Verbal and written communication skills
Microsoft Outlook ,Microsoft Excel and Microsoft Word