Amber Edgars
Summary
To utilize my administrative experience and education to obtain full employment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Financial Advisor
Venue Financial Centres
10.2024 - Current
- Managed customer inquiries regarding financial services, ensuring accurate information delivery.
- Resolved complex issues by coordinating with various departments to enhance customer satisfaction.
- Developed and maintained strong relationships with clients to foster loyalty and retention.
Financial Client Advisor
RBC
01.2019 - 10.2024
- Cash duties include balancing large amounts each day.
- I open and close the branch each day and have us balanced and ready to serve the mass amounts of clients each day.
- I adhere to robbery prevention protocols, anti-money laundering courses up to date.
- While balancing the whole branch keeping us within our limits throughout the day I would help clients with anything from paying bills securing them with travellers insurance to helping our Investments specialists and mortgage specialists with referrals to them on a regular basis.
- I am the recipient of the quarterly awards for my high achievements with RBC.
Financial Customer Service Representative
Cash Money
01.2015 - 01.2019
- Vault manager duties include balancing and managing all currencies that come in and out of the store.
- Audit managers, supervisors and co-workers files on a daily basis.
- Process a full range of client transactions including cheque cashing needs, providing payday loans, sending and receiving money, bill payments and collections.
- Adhere to strict security requirements concerning personal security, store security and safe security.
Education
Applied Business Technology
Vancouver Island University
01.2012
Skills
- Hard working and reliable
- Friendly and positive demeanor
- Extensive experience with spreadsheets and reports
- Excellent time management and customer service skills
- Exceptional administrative skills and qualifications
- Attention to detail
- Financial advising
- Debt management
- Client relations
- Banking
Timeline
Financial Advisor
Venue Financial Centres
10.2024 - Current
Financial Client Advisor
RBC
01.2019 - 10.2024
Financial Customer Service Representative
Cash Money
01.2015 - 01.2019
Applied Business Technology
Vancouver Island University
Additional Information
- Financial customer service representative with 10 years of experience
- Highly efficient Excel, MS Publisher, Advanced Word and Outlook Programs
- Typing speed of 50 wpm
- Skilled at office and event management
- Extensive cash handling experience of large amounts
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