Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Deal

Lincoln

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Operations

Major H Services LLC / Hawaii Patient Transports Inc
07.2020 - 03.2025
  • - Directed operations for a multi-state non-emergency medical transportation company
  • - Managed a diverse team across multiple locations, overseeing HR functions, scheduling, training, logistics, compliance, and safety
  • - Led payroll operations using ADP Run, Workforce Now, and Netchex, ensuring accurate wage distribution, fringe benefit reporting, and compliance with prevailing wage laws
  • - Coordinated contract compliance efforts and communicated regularly with VA representatives and contract officers to meet service-level expectations
  • - Developed and streamlined internal systems to improve operational efficiency, service delivery, and regulatory adherence
  • - Oversaw budget tracking, cost control, and performance metrics for all operations
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.

Operations Manager

Cool-Off
01.2017 - 06.2020
  • - Managed daily operations for a national e-commerce company specializing in misting systems and cooling products
  • - Handled internal logistics, staff management, and payroll functions to support a growing workforce
  • - Implemented scheduling systems and inventory tracking tools that improved overall efficiency and reduced errors
  • - Maintained employee records, processed timesheets, and executed payroll runs in coordination with accounting
  • - Collaborated with vendors, customer service, and marketing teams to streamline order fulfillment and operations

Vice President /Small Business Co-Owner

A.R.D Heating and Air
01.2015 - 01.2017
  • - Co-managed operations for a family-owned HVAC business handling residential and small commercial projects
  • - Supervised day-to-day activities including customer scheduling, invoicing, payroll, and staff coordination
  • - Maintained contractor compliance with licensing and insurance requirements
  • - Played a key role in business development, quoting jobs, and managing worksite schedules and labor hours
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

Education

Associate Degree - Business Administration

[Your School Name]

Skills

  • Payroll Systems: ADP Run, Workforce Now, Netchex
  • Prevailing Wage Compliance (Federal & CA)
  • Fringe Benefit & Union Payroll Reporting
  • Time card management
  • Government & Public Works Contracts
  • Operations & Team Management
  • Audit Preparation & Labor Compliance
  • Hiring and onboarding
  • Scheduling & Logistics
  • Budget Oversight & Cost Control
  • Process Improvement
  • Strategic planning and execution
  • Business leadership

Certification

  • [Optional] Certified Payroll Professional (CPP) – In Progress / Planned
  • [Optional] OSHA 10 or 30 Certification

Timeline

Director of Operations

Major H Services LLC / Hawaii Patient Transports Inc
07.2020 - 03.2025

Operations Manager

Cool-Off
01.2017 - 06.2020

Vice President /Small Business Co-Owner

A.R.D Heating and Air
01.2015 - 01.2017

Associate Degree - Business Administration

[Your School Name]

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