Personable HRIS Specialist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Overview
21
21
years of professional experience
Work History
HRIS Specialist
Walker Industries Holdings Limited
12.2021 - Current
Supervises a team of 4 HR representatives in supporting day to day operations of the human resources department
Assist in hiring, training, and reviewing performance of HR staff
Interpreting multiple collective agreements to ensure wage schedule and benefit rates are accurate in the system
Analyzes HRIS performance and makes recommendations for future enhancements
Provides training and technical support to employees
Developing and implementing new processes and systems for efficient
HR management
Perform monthly testing and audits to ensure integrity of the system and data
HR Representative
Walker Industries
04.2018 - 12.2021
Provide email and phone support for employees including drafting letters related to employment changes
Created and maintained digital and physical employee records
Supported all aspects of full recruitment cycle
Created and administered job analysis survey to mass update job descriptions which led to improved compensation ladders
Created and pulled reports to support HR and Business needs
Supported organizational change by proactively supporting payroll during transition to new ERP software
Retail Associate
Best Buy
10.2016 - 02.2017
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Used POS system to process sales, returns, online orders, and gift card activations.
Managed cash register after end of shift to balance and record accurate transactions.
Retail Sales Associate
The Wine Rack
04.2016 - 09.2016
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Private Nanny
Private Care
05.2012 - 02.2015
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Supervised children on playground to help develop physical and social skills.
Organized different types of activities to enhance physical and intellectual development.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Cub Club Attendant
Great Wolf Lodge
02.2009 - 09.2011
Worked flexible hours across night, weekend and holiday shifts.
Adaptable and proficient in learning new concepts quickly and efficiently.
Collaborated with other recreation staff in developing new recreational activities.
Encouraged team performance to increase camaraderie, trust and rapport.
Training Coordinator
Minacs
09.2006 - 10.2008
Supervise and train a group of 20 - 30 individuals on troubleshootingvarious Apple devices
Assisted in the recruitment and selection of employees
Provided couching and counseling surrounding performance issues
Create, update, and implement training material
Update coaching records and enter them into the coaching database
Maintained records of all employees who pass through training
Customer Service Representative
Canadian Tire Bank
04.2002 - 09.2006
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Promptly responded to inquiries and requests from prospective customers.
Met customer call guidelines for service levels, handle time and productivity.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
BBA - Human Resources
Niagara College
Niagara-on-the-Lake, ON
08.2020
Diploma - Human Resources
Niagara College
Niagara-on-the-Lake, ON
04.2015
High School Diploma -
Eastdale Secondary School
Welland, ON
06.2006
Skills
HRIS Applications
Employee Discipline
Policy Establishment
Compensation and Benefits
Employee Evaluation
Human Resource Management
Onboarding
Training and Development
File and records management
Organizational skills
Excellent written and oral communication
Time management
Leadership
Conflict resolution
Employment Data Tracking
Timeline
HRIS Specialist
Walker Industries Holdings Limited
12.2021 - Current
HR Representative
Walker Industries
04.2018 - 12.2021
Retail Associate
Best Buy
10.2016 - 02.2017
Retail Sales Associate
The Wine Rack
04.2016 - 09.2016
Private Nanny
Private Care
05.2012 - 02.2015
Cub Club Attendant
Great Wolf Lodge
02.2009 - 09.2011
Training Coordinator
Minacs
09.2006 - 10.2008
Customer Service Representative
Canadian Tire Bank
04.2002 - 09.2006
BBA - Human Resources
Niagara College
Diploma - Human Resources
Niagara College
High School Diploma -
Eastdale Secondary School
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