Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

Amber Carroll

Sacramento

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Assigns tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills, specializing in organizational leadership.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks Coffee Company
09.2020 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.

Shift Supervisor

Folsom Lake Bowl Entertainment Center
09.2019 - 09.2020
  • Managed and led a dedicated team, ensuring the seamless execution of daily operations, including break scheduling, reservation management, coordination of bowling leagues and parties, guest check-ins and check-outs, and meticulous cleaning and sanitation procedures
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Bachelor of Arts in Organizational Leadership - Organizational Leadership

Arizona State University
Tempe, Arizona
05.2024

Skills

  • Strategic Planning
  • Organizational Skills
  • Team Collaboration and Leadership
  • Problem Solving
  • Time Management
  • Leadership Abilities
  • Quality Assurance
  • Effective Communication
  • Customer Service
  • Attention to Detail

Websites

Volunteer Experience

  • Omicron Delta Kappa National Leadership Honor Society, 12/2022, Present, Contributing actively to collaborative leadership initiatives and community service projects.
  • Fair Oaks Parks and Recreation, 01/2016, 11/2019, Led educational tours and executed general maintenance.
  • California State Parks and Recreation, 01/2021, 07/2021, Participated in working events and general maintenance.

Timeline

Shift Supervisor

Starbucks Coffee Company
09.2020 - Current

Shift Supervisor

Folsom Lake Bowl Entertainment Center
09.2019 - 09.2020

Bachelor of Arts in Organizational Leadership - Organizational Leadership

Arizona State University

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Amber Carroll