Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Amber Bridges

Saskatoon,SK

Summary

Dynamic insurance advisor with a proven track record at Westland Insurance Group, excelling in client needs identification and policy analysis. Skilled in CRM tools, I enhanced customer retention through effective communication and mentorship, driving team performance and achieving objectives. Committed to delivering exceptional client support and fostering lasting relationships.

Overview

14
14
years of professional experience

Work History

Insurance Advisor, Auto

Westland Insurance Group
03.2022 - Current
  • Assisted clients in understanding insurance products and coverage options.
  • Maintained accurate records of client interactions and policy changes.
  • Engaged in ongoing training to improve product knowledge and sales techniques.
  • Mentored new insurance advisors, sharing best practices and industry knowledge to enhance team performance.
  • Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.

Front Desk Supervisor

Ramada Hotel and Golf Dome
07.2011 - 12.2020
  • Supervised front desk operations to ensure exceptional guest experiences and efficient service delivery.
  • Trained and mentored new staff on customer service protocols and front desk procedures.
  • Managed scheduling and delegation of tasks to optimize team performance during peak hours.
  • Resolved guest complaints promptly, enhancing satisfaction and loyalty through effective communication strategies.

Education

Bachelor of Arts - Linguistics

University of Saskatchewan
Saskatoon
06-2022

Skills

  • Focus on achieving objectives
  • Data interpretation
  • Policy analysis
  • Client needs identification
  • Client support
  • Client account management
  • Customer retention strategies
  • Proficient in CRM tools

Languages

English
Native or Bilingual

Timeline

Insurance Advisor, Auto

Westland Insurance Group
03.2022 - Current

Front Desk Supervisor

Ramada Hotel and Golf Dome
07.2011 - 12.2020

Bachelor of Arts - Linguistics

University of Saskatchewan
Amber Bridges