Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amber Bousfield

Woodstock,Ontario

Summary

Dynamic professional with a proven track record in customer service and leadership, notably as a Cash Supervisor at Shoppers Drug Mart. Excelled in supervising teams, enhancing customer satisfaction, and streamlining operations. Skilled in Microsoft Office and renowned for exceptional work ethic and integrity. Demonstrated ability to improve service delivery, achieving significant efficiency gains.

Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service

Tim Hortons (Aramark)
05.2023 - Current
  • Take customers' orders
  • Process debit, cash, credit, and gift card transactions
  • Help out on grill side making food
  • Clean up/ closing duties at the end of the night

Cash Supervisor

Shoppers Drug Mart
11.2022 - 04.2023
  • Supervise employees/get pick lists for them to do
  • Get money when needed for the cashiers
  • Handling debit, cash, and credit transactions
  • Doing morning deposits and end-of-night paperwork/ close offs
  • Help customers at SCO and get things from lock up
  • Take passport pictures for customers

Education

Office Administration General Certificate - Accounting, Microsoft programs, Typing proficiency, Office professionalism, Email etiquette

Fanshawe College
London, Ontario
01.2024

Ontario Secondary School Diploma -

College Avenue Secondary School
Woodstock, Ontario
01.2008

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Document preparation
  • Data entry
  • Scheduling appointments
  • Telephone reception
  • Word processing

Languages

English
Native or Bilingual

Timeline

Cashier/Customer Service

Tim Hortons (Aramark)
05.2023 - Current

Cash Supervisor

Shoppers Drug Mart
11.2022 - 04.2023

Office Administration General Certificate - Accounting, Microsoft programs, Typing proficiency, Office professionalism, Email etiquette

Fanshawe College

Ontario Secondary School Diploma -

College Avenue Secondary School
Amber Bousfield