Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Bonsant

Kelowna,BC

Summary

Professional food service worker with 3+ years of hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.

Overview

7
7
years of professional experience

Work History

Deli Clerk

IGA Grocery Store
04.2018 - 09.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Very experienced in opening, day shift, and closing the deli.
  • Confident in morning prep and tasks for the day during opening shift. Always on task and working efficiently for time frame management.
  • Experienced in phoning in orders for the deli, counting orders to insure they are correct, putting away stock, and helping the deli manager in any ways needed.
  • Learned other teammates' work tasks to train as backup.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.

Crew Member

Dairy Queen Grill & Chill
01.2015 - 01.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Certificate - Fully Qualified Nail Technician

Mirage College
Vancouver, BC
09-2025

High School Diploma -

Central Online School
Kelowna, BC
09-2018

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity with a strong work ethic
  • Safe food handling practices
  • Meat slicing expertise
  • Equipment safety
  • Flexible schedule
  • Heavy lifting
  • Proper food handling
  • Merchandising displays, product stocking and rotation
  • Product knowledge
  • Inventory checks
  • Phone orders
  • Problem-solving
  • Adaptability and flexibility
  • Stocking and replenishment

Timeline

Deli Clerk

IGA Grocery Store
04.2018 - 09.2021

Crew Member

Dairy Queen Grill & Chill
01.2015 - 01.2017

Certificate - Fully Qualified Nail Technician

Mirage College

High School Diploma -

Central Online School

Similar Profiles

CREATE PROFILE
Amber Bonsant