Amber Bonsant
Kelowna
Summary
At IGA Glenmore Deli, I excelled in customer service and meat slicing expertise, enhancing shopping experiences and boosting sales through effective promotion of seasonal items. Known for my strong work ethic and honesty, I significantly improved workflow efficiency and maintained high sanitation standards, contributing to a safer, more engaging environment for both customers and staff.
I worked at IGA Glenmore for some time in my past and always looked forward to coming back one day.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Todd
03.2018 - 08.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Education
Fully Qaulified Nail Technician - Nail Technician
Mirage College
Vancouver BCSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Order taking accuracy
- Sanitation practices
- Food preparations
- Equipment safety
- Safe food handling
- Meat slicing expertise
- Cleaning and sanitizing
- Pricing and shelf labeling
- Platter and tray preparation
- Merchandising displays
- Product stocking and rotation
- Food sales and promotion
- Inventory rotation
- Product knowledge
- Inventory checks
Languages
English
Professional Working
Timeline
Deli Clerk
Todd
03.2018 - 08.2021
Fully Qaulified Nail Technician - Nail Technician
Mirage College