Amber Benn
Oshawa,Ontario
Summary
Dedicated professional with a proven track record at LA Fitness, excelling in deep cleaning and customer service. Recognized for enhancing member satisfaction through meticulous hygiene practices and proactive communication. Reliable and detail-oriented, I consistently deliver high-quality results while fostering a safe and welcoming environment.
Overview
12
12
years of professional experience
Work History
Gym Cleaner
LA Fitness
03.2022 - Current
- Demonstrated commitment to creating a positive work environment through proactive communication and collaboration with colleagues across various departments within the gym organization.
- Upheld company standards for hygiene practices while adhering to local health department regulations regarding sanitation protocols within a fitness center setting.
- Supported member satisfaction with clean locker rooms, restrooms, and shower facilities.
- Participated in regular staff meetings and training sessions to stay up-to-date on best practices and company policies related to facility cleanliness and maintenance.
- Enhanced gym cleanliness by thoroughly vacuuming, mopping, and sanitizing all workout areas.
Commercial and Residential Cleaner
Myself
08.2020 - Current
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Took pride in contributing to the creation of welcoming living and working spaces, boosting client morale and satisfaction.
- Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
Manager
McDonald’s
10.2013 - 02.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
Real Estate
Humber College
Toronto, NoneMonsignor John Pereyma
Oshawa, ON06.2014
Skills
- Organizational growth
- Reliability and punctuality
- Safety awareness
- Deep cleaning expertise
- Initiative-taking
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Responsible and dependable
Languages
English
Native or Bilingual
Timeline
Gym Cleaner
LA Fitness
03.2022 - Current
Commercial and Residential Cleaner
Myself
08.2020 - Current
Manager
McDonald’s
10.2013 - 02.2022
Real Estate
Humber College
Monsignor John Pereyma
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