Amber Bellavia
San Diego
Summary
Dynamic, results-oriented professional with many years in the industry. Able to deliver bottom line results by implementing procedures to streamline operations, increase revenue and enhance customer service. Professional demeanor with challenging clients, achieving successful outcomes for both company and patrons.
Overview
15
15
years of professional experience
Work History
Server
Jax Fish House and Oyster Bar
04.2023 - 03.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Merriman’s
06.2022 - 02.2023
- Delivered exceptional customer service, ensuring a positive dining experience for patrons.
- Served food and beverages promptly with focused attention to customer needs.
Server
Roy’s
01.2021 - 07.2022
- Delivered exceptional customer service by anticipating guest needs and providing personalized dining experiences.
- Coordinated with kitchen staff to ensure timely delivery of orders and accurate food presentation.
- Managed payments, and handled customer inquiries effectively.
Restaurant Server
Gourmet Italia/The Bar Next Door
01.2014 - 01.2020
- Implemented upselling techniques that increased average check totals while enhancing guest satisfaction levels.
- Cultivated warm relationships with regular customers.
Aesthetician & Product Promotion
Neiman Marcus: Amore Pacific Spa
01.2013 - 01.2014
Restaurant Server & Event Production
Marbella Country Club
01.2011 - 01.2013
- Delivered exceptional customer service in a high-volume dining environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills during peak hours.
Restaurant Server
RM Seafood Mandala Bay
01.2009 - 2011
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multi-table service efficiently during peak hours, maintaining high standards of quality and speed.
- Collaborated with kitchen staff to coordinate timely food delivery and address special requests promptly.
Education
Continuing Education - undefined
International Dermal Institute
Massage Certification - undefined
Loi Kroh Thai
Chiang Mai, Thailand01.2021
Holistic Health Care Practitioner
Healing Hands School of Holistic Health
Escondido, CA01.2021
Aesthetician License - undefined
Academy of Hair Design
Las Vegas, NV01.2001
Skills
- Outgoing & Friendly Demeanor
- Suggestive Product/Service Sales
- Excellent Interpersonal Skills
- Revenue & Profit Generations
- Order accuracy
- Wine Knowledge
Timeline
Server
Jax Fish House and Oyster Bar
04.2023 - 03.2024
Server
Merriman’s
06.2022 - 02.2023
Server
Roy’s
01.2021 - 07.2022
Restaurant Server
Gourmet Italia/The Bar Next Door
01.2014 - 01.2020
Aesthetician & Product Promotion
Neiman Marcus: Amore Pacific Spa
01.2013 - 01.2014
Restaurant Server & Event Production
Marbella Country Club
01.2011 - 01.2013
Restaurant Server
RM Seafood Mandala Bay
01.2009 - 2011
Continuing Education - undefined
International Dermal Institute
Massage Certification - undefined
Loi Kroh Thai
Holistic Health Care Practitioner
Healing Hands School of Holistic Health
Aesthetician License - undefined
Academy of Hair Design