Summary
Work History
Education
Skills
Languages
Organized the Rose City Moving Annual Food Drives for approx 5 years
Work Availability
Quote
Timeline
SalesAssociate
Amber Bailey

Amber Bailey

Windsor,ON

Summary

I am a hardworkIng and passIonate job seeker wIth strong organIzatIonal skIlls eager to secure a full or part tIme entry-level position, that offers professional challenges. I am ready to help achieve the company goals. i am a detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am a dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.

Work History

Branch Manager

Hinton The Mover
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Generated financial and operational reports to assist management with business strategy.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Boosted sales and customer loyalty through incentive programs.
  • Complied with established internal controls and policies.
  • Checked payroll.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.

Office Administrator

Hinton The Mover
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Organized, facilitated and participated in community service efforts.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Office Administrative Assistant

Russell A. Farrow
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Education

High School Diploma -

General Amherst High School
Amherstburg, ON

Certificate - Office Administration

St. Clair College of Applied Arts And Technology
Windsor, ON
1998

Skills

  • Operations Management
  • Training and Development
  • Multitasking Abilities
  • Staff Management
  • Safety Protocols
  • Team Player

Languages

English
Elementary

Organized the Rose City Moving Annual Food Drives for approx 5 years

While working at Hinton the Mover, the sales department and myself would arrange the Annual Rose City Moving food drive and arrange pickup days of the canned goods that were collected from the students at the participating elementary schools throughout Windsor and Essex County.  The employees who drove the trucks and their helpers all volunteered their time every year doing this.  The food pickups took anywhere from 1 day to 3 days, with the final destination of all the food being delivered to the unemployed help center where it would be weighed and distributed to people in need.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

It’s easier to ask forgiveness than it is to get permission.
Grace Hopper

Timeline

Branch Manager

Hinton The Mover

Office Administrator

Hinton The Mover

Office Administrative Assistant

Russell A. Farrow

High School Diploma -

General Amherst High School

Certificate - Office Administration

St. Clair College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Amber Bailey