Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amber Anwar

Hamilton,Canada

Summary

Compassionate healthcare support professional with expertise in medical administration, patient preparation, and customer service. Certified in Mental Health First Aid (MHFA) and Applied Suicide Intervention Skills Training (ASIST), skilled in responding to mental health crises with empathy and professionalism. Experienced in managing patient records, scheduling, and insurance billing, as well as administering vaccinations and performing physical assessments. Known for strong multitasking abilities, attention to detail, and a commitment to patient well-being and confidentiality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinic Receptionist/Assistant Doctor

Dr. Nisreen Abummidain
03.2022 - Current
  • Greeted and welcomed visitors and patients to the clinic, efficiently managed incoming phone calls and emails, and organized the daily schedule to ensure smooth patient flow.
  • Maintained comprehensive patient records, including updating medical histories, registering new patients, and managing chart organization.
  • Prepared patients across all age groups—infants, adults, and the elderly—by administering vaccinations, measuring height, weight, and head circumference, and conducting essential physical assessments such as blood pressure and vision checks.
  • Handled medical insurance and billing processes, ensuring accurate claims, timely submissions, and effective communication with insurance providers.
  • Enhanced patient experience by addressing concerns, answering questions, and providing guidance on lab results and follow-up appointments with the physician.

Fast Food Cashier/Cook

Popeyes Louisiana Kitchen
09.2021 - 08.2023
  • Maintained exceptional customer service standards during high-volume periods, engaging with guests empathetically and positively to enhance their dining experience.
  • Efficiently operated the automated order-taking system, processing cash and credit transactions with speed and accuracy.
  • Successfully completed comprehensive safety training through Popeyes Academy, including WHMIS certification.
  • Prepared food items, including chicken and fries, in accordance with strict safety, sanitation, and quality guidelines to ensure a high standard of service.

Tutor

Kumon
04.2021 - 09.2022
  • Demonstrated fundamental math concepts to students, fostering understanding and engagement.
  • Monitored and ensured students’ completion of assignments to promote accountability and progress.
  • Evaluated homework while multitasking, providing constructive feedback to support student improvement.

Heart Stroke Foundation

Heart Stroke Foundation
12.2019 - 03.2021
  • Conducted door-to-door outreach to raise awareness about the Heart and Stroke Foundation’s mission and accomplishments.
  • Successfully raised over $200 in contributions through effective communication and advocacy skills.
  • Promoted community outreach initiatives focused on stroke prevention, increasing public awareness about risk factors and warning signs.

Political Solicitation

Candidate: Nadirah Nazeer Beaches-East York, On
11.2019 - 03.2021
  • Engaged with residents in various neighborhoods, encouraging support for specific political parties.
  • Managed diverse opinions, addressing both criticism and support with professionalism and respect.
  • Collaborated closely with campaign members, including the candidate, to increase voter support through phone outreach and social media engagement.

Education

Bachelor of Social Work - Minor in Mental Health, Addiction And Society

McMaster University
Hamilton, ON
04.2027

High School Diploma -

White Oaks Secondary School
Oakville, ON
06-2023

Skills

  • Adaptable to change
  • Front Desk Management
  • Time Management and Prioritization
  • Multitasking in Fast-Paced Environments
  • Attention to Detail
  • Empathy and Active Listening

Certification

  • Mental Health First Aid Training (MHFA) Certification [January, 2025]
  • Applied Suicide Intervention Skills Training (ASIST) Certification [January, 2025]
  • WHMIS (Workplace Hazardous Materials Information System) [January, 2022 - present]

Languages

English
Urdu/Punjabi

Timeline

Clinic Receptionist/Assistant Doctor

Dr. Nisreen Abummidain
03.2022 - Current

Fast Food Cashier/Cook

Popeyes Louisiana Kitchen
09.2021 - 08.2023

Tutor

Kumon
04.2021 - 09.2022

Heart Stroke Foundation

Heart Stroke Foundation
12.2019 - 03.2021

Political Solicitation

Candidate: Nadirah Nazeer Beaches-East York, On
11.2019 - 03.2021

Bachelor of Social Work - Minor in Mental Health, Addiction And Society

McMaster University

High School Diploma -

White Oaks Secondary School

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Amber Anwar