Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amber Andrus

Wellington ,ON

Summary

Accomplished Nutritional Care Manager at Omni Quality Living, adept in care planning and critical thinking, significantly enhancing patient wellness and staff productivity. Excelled in staff supervision and quality improvement, fostering a culture of excellence and compassionate client care. Proven track record in employee recruitment and multidisciplinary team collaboration, ensuring optimal service coordination and patient outcomes.

Overview

13
13
years of professional experience

Work History

Nutritional Care Manager

Omni Quality Living
06.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
  • Assessed clients and developed plans to meet needs.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.

House Cleaner

Airbnb
04.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Catering Server

Red Barn
05.2019 - 07.2023
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.

Personal Support Worker

Omni Quality Living
12.2011 - 06.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Education

Personal Support Worker - Personal Support Worker

Maxwell College
Belleville, ON
11.2011

Skills

  • Care Planning
  • Case assessments
  • Clinical Documentation
  • Service Coordination
  • Workflow Coordination
  • Policy Adherence
  • Quality Improvement
  • Critical Thinking
  • Decision-Making
  • Schedule Management
  • Patient Care Assessment
  • Training and mentoring
  • Multidisciplinary team collaboration
  • Staff Supervision
  • Project Oversight
  • Employee Recruitment and Hiring

Languages

English
Professional Working

Timeline

Nutritional Care Manager

Omni Quality Living
06.2023 - Current

Catering Server

Red Barn
05.2019 - 07.2023

House Cleaner

Airbnb
04.2019 - Current

Personal Support Worker

Omni Quality Living
12.2011 - 06.2023

Personal Support Worker - Personal Support Worker

Maxwell College

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Amber Andrus