Amber Ambrus
Brentwood
Summary
Dynamic Administrative Office Manager with a proven track record at Harvest Rock Church East Bay, adept in office administration and pastoral care. Excelled in event coordination and leadership, enhancing volunteer engagement and financial oversight. Skilled in account reconciliation and ministry development, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Administrative Office Manager/ Campus Pastor
Harvest Rock Church East Bay
12.2019 - Current
- Oversee office and church inventory.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
- Coordinate weekly serve schedules for all volunteers
- Perform monthly budget and spending reports.
- Lead monthly leadership meetings and execute vision for each quarter of the year.
Billing Assistant
Diablo Physical Therapy & Sports Medicine
04.2018 - 12.2019
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Produced and mailed invoices, payment reminders, and financial notices.
- Worked closely with the accounting department to ensure timely and accurate posting of client payments.
- Supported month-end closing activities by reconciling accounts and preparing financial reports as needed.
- Expedited payment collection process through timely follow-ups on outstanding invoices with clients.
- Contacted customers and third party payers to pursue payments.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
Front Desk Receptionist
Diablo Physical Therapy & Sports Medicine
02.2016 - 03.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
Maters in Biblical Leadership -
Wagner University
04-2023
High School Diploma -
Endevour High School
Ceres, CA06-2004
Skills
- Scheduling and calendar management
- Vision casting
- Tracking spreadsheets
- Listening skills
- Ministry development
- Office administration
- Telephone etiquette
- Problem-solving skills
- Account reconciliation
- Payment tracking
- Appointment scheduling
- Pastoral care
- Deadline oriented
- Hospitality services
- Financial recordkeeping
Timeline
Administrative Office Manager/ Campus Pastor
Harvest Rock Church East Bay
12.2019 - Current
Billing Assistant
Diablo Physical Therapy & Sports Medicine
04.2018 - 12.2019
Front Desk Receptionist
Diablo Physical Therapy & Sports Medicine
02.2016 - 03.2018
Maters in Biblical Leadership -
Wagner University
High School Diploma -
Endevour High School
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