Amber Ablett
Revelstoke,BC
Summary
Experienced worker that is hardworking, motivated and responsible with excellent communication and interpersonal skills. Dynamic, self-motivated and resourceful worker that is experienced in a variety of fields, motivated to fulfill any role to their utmost potential. Experienced Hospitality Waiter offering robust background in high-volume dining environments. Possess solid understanding of hospitality etiquette, customer service, and food service standards. Skilled at multitasking while maintaining strong attention to detail and delivering outstanding guest experiences. Effectively handled challenging situations with patience and professionalism in previous role, enhancing overall customer satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
Wildflour Cafe
Banff, AB
07.2025 - 11.2025
- Efficiently works within a team in one of Banffs busiest and most popular cafes, whilst up keeping positive rapport with regulars
- Effectively demonstrates barista and lunch prep skills needed to meet customer demand whilst maintaining heightened customer service
- Ability to promptly problem solve, ensuring an ideal customer experience
- Capacity to work varying shift times and hours, including early starts
Server/Bartender
The Balkan
05.2025 - 11.2025
- Efficiently working in a fast paced environment to provide optimal service to customers in a positive manner
- Works ideally within a team environment, ensuring any issues are resolved in a positive and effective manner
- Ensures ideal dining experience for customers through suggesting chef specialities and beverage pairings, adhering to customer dietary restrictions
- Obtains revenues by totalling charges, issuing bills, accepting payments and end of day cash outs
Youth Worker
Safe Places for Children
01.2024 - 10.2024
- Supporting children and young people in care with individualised therapeutic residential services
- Assisting children and young people in managing behaviours and adapting emotional regulation strategies
- Supporting children to reengage in educational or employment programs
- Implementing evidence-based strategies and models of care to effectively understand and support young peoples needs and expectations
Wine Cellar Associate
The Market Big White
11.2024 - 04.2024
- Detail orientated wine cellar associate with a strong passion for wine and extensive knowledge of various wine regions, varietals and vintages
- Skilled in providing exceptional customer service, offering wine recommendations and conducting wine tastings to enhance customer experience
Waitress
Cheeky Monkey
06.2019 - 01.2024
- Barista work, Bartending
- Opening and closing of store
- Responsible for training new staff
- Working on till, running food and working on pass
- Dealing with customer complaints
- Working weddings and private functions
Education
CERT IV -
Child Youth and family Intervention
Serving it Right Certificate -
Proserve
First Aid and CPR certificate -
Police clearance -
Skills
- Customer service
- Coffee preparation
- Cash handling
- Menu knowledge
- Food safety
- Team collaboration
Education Qualifications
- CERT IV in Child Youth and Family Intervention
- Serving it Right Certificate, Proserve
- First Aid and CPR certificate
- Police clearance
Timeline
Barista
Wildflour Cafe
07.2025 - 11.2025
Server/Bartender
The Balkan
05.2025 - 11.2025
Wine Cellar Associate
The Market Big White
11.2024 - 04.2024
Youth Worker
Safe Places for Children
01.2024 - 10.2024
Waitress
Cheeky Monkey
06.2019 - 01.2024
CERT IV -
Child Youth and family Intervention
Serving it Right Certificate -
Proserve