Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Jolicoeur

Stettler,AB

Summary

Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries. Pleasant and well-organized housekeeping professional with [Number]+ years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Housekeeping Aide

County Of Stettler Housing Authority
01.2012 - 07.2023
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Prepared rooms with top-notch standards every time.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Transported soiled linens to laundry facilities.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.

Stocking Associate

Walmart
03.2016 - 08.2017
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Answered queries and concerns and assisted customers with product selections.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Kept work areas neat, clean and free from debris.

Server

Boston Pizza
01.2012 - 10.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

GED -

Stettler Outreach School
Stettler, AB

Skills

  • Vacuuming and Sweeping
  • Cleaning Bathrooms
  • Chemical Cleaners
  • Reading Comprehension
  • Maintaining Safety Practices
  • Inventory Restocking
  • Laundry Distribution

Certification


  • WHMIS Training - [Timeframe]
  • Dealing with Dementia Training
  • Managing and Coping with Stress Training
  • Problem-Solving and Decision Making Training

Timeline

Stocking Associate

Walmart
03.2016 - 08.2017

Housekeeping Aide

County Of Stettler Housing Authority
01.2012 - 07.2023

Server

Boston Pizza
01.2012 - 10.2013

GED -

Stettler Outreach School


  • WHMIS Training - [Timeframe]
  • Dealing with Dementia Training
  • Managing and Coping with Stress Training
  • Problem-Solving and Decision Making Training

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Amber Jolicoeur