Ambar Umpierre
Etobicoke,Canada
Summary
Highly energetic and motivated providing excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor.
Overview
14
14
years of professional experience
Work History
Sales Floor Manager
Aritzia
100 City Center Drive, Mississauga, ON
11.2020 - Current
- Supervised tasks, personnel and clients for Aritzia with high sales numbers.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Salon Manager & Senior Colorist
Vidal Sassoon Salon & Academy
04.2009 - 09.2013
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Managed cash flow, business transactions, banking, and accounting processes.
- Selected and formulated chemical color treatments to achieve clients' desired hair color, measuring and mixing components with accuracy.
Administrative Manager
Saco Salon & Academy
09.2013 - 10.2019
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Education
Masters of Cosmetology - Customer Care, and Sales
Sassoon's Academy
General Business - Spanish
Indiana University
Indianapolis, IndianaHigh School Diploma -
Hamilton Southeastern High School
Indianapolis, IN2002
Skills
- Customer Service
- Organization Skills
- Customer Transactions
- Delegation and Supervision
- Bilingual: English/Spanish
- Scheduling and Time-Tracking
- Problem Anticipation and Resolution
- Cash Handling
- Manage Employees
- Cycle Counts and Audits
- Organize Inventory
- Records Organization
- Effective Working Relationships
- Strategic Decision-Making
- Employee Scheduling
Timeline
Sales Floor Manager
Aritzia
11.2020 - Current
Administrative Manager
Saco Salon & Academy
09.2013 - 10.2019
Salon Manager & Senior Colorist
Vidal Sassoon Salon & Academy
04.2009 - 09.2013
Masters of Cosmetology - Customer Care, and Sales
Sassoon's Academy
General Business - Spanish
Indiana University
High School Diploma -
Hamilton Southeastern High School