Ambar Lomeli
Rialto
Summary
Looking for a role where hard work and dedication will be highly valued. Personable and dedicated. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with community. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Community Aide- Bilingual
Fontana Unified School District- Hemlock ES
Fontana, CA
03.2024 - Current
- Facilitated communication between students, staff, and families to enhance community engagement.
- Coordinated support services for students with diverse needs, ensuring tailored assistance and resources.
- Developed and implemented programs promoting social skills and conflict resolution among students.
- Assisted in organizing school events, fostering a sense of community and collaboration among participants.
- Oversaw and managed the school’s social media presence across Parent Square, Instagram, Twitter (X), and the school website to support communication and engagement.
- Handled all volunteer applications and communicated status.
- Conducted home visits and maintained regular communication with parents to assess student needs and provide support to improve attendance.
- Managed and maintained accurate records by inputting all required information into the LCAP folder.
- Established positive, supportive relationships with students and families to foster trust, communication, and school engagement.
Assisatant Manager
Shakfeh Gastroenterology
Rancho Cucamonga, CA
07.2021 - 03.2024
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Updated patient and insurance data and input changes into company computer system.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
Medical Receptionist
Valiant Medical Group
Rancho Cucamonga, CA
12.2018 - 07.2021
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
Medical Receptionist
Blissful Wellness Acupuncture And Chiropractic
Rancho Cucamonga, CA
11.2012 - 01.2015
- Compiled physical and digital documents, charts and reports.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
Education
High School Diploma -
Zupanic High Scholl
Rialto, CA06.2008
Skills
- Multilingual abilities
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
Languages
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Community Aide- Bilingual
Fontana Unified School District- Hemlock ES
03.2024 - Current
Assisatant Manager
Shakfeh Gastroenterology
07.2021 - 03.2024
Medical Receptionist
Valiant Medical Group
12.2018 - 07.2021
Medical Receptionist
Blissful Wellness Acupuncture And Chiropractic
11.2012 - 01.2015
High School Diploma -
Zupanic High Scholl