Amauri Thomas
Sherman Oaks
Summary
Dynamic real estate professional with a proven track record at LA Top Broker & First Security Investment, excelling in client relationship management. Recognized for enhancing client satisfaction through strategic market analysis and effective communication. Strong organizational skills and a commitment to excellence. Known for team collaboration and delivering results, with a flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.
Overview
11
11
years of professional experience
Work History
Real Estate Agent
LA Top Broker
08.2022 - Current
- Cultivated relationships with clients to enhance satisfaction and loyalty.
- Facilitated property showings, highlighting key features to potential buyers.
- Negotiated contracts and agreements, ensuring compliance with legal standards.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Collaborated with mortgage brokers and inspectors to streamline transaction processes.
- Spearheaded open house events, showcasing properties effectively to attract prospective buyers.
- Advertised client properties through social media.
- Developed and maintained relationships with clients through networking, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Personal Shopper
Instacart
09.2018 - Current
- Curated personalized shopping experiences based on client preferences and lifestyle needs.
- Researched product availability and pricing to provide informed replacements to clients.
- Coordinated deliveries and pickups, ensuring timely service for all client orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Broker Assistant
First Security Investment
03.2022 - 08.2023
- Managed client communications to ensure timely responses and maintain satisfaction.
- Coordinated document preparation for transaction closings, enhancing process efficiency.
- Assisted in analyzing market trends to support strategic decision-making for clients.
- Maintained accurate records of transactions and client interactions within CRM systems.
- Streamlined administrative processes, resulting in reduced turnaround time for client services.
- Collaborated with brokers to identify opportunities for business growth and expansion.
- Supported deal negotiations by collecting essential data from multiple sources.
- Updated client databases regularly that ensured accuracy of records.
- Handled sensitive client information with discretion, protecting privacy and building trust among stakeholders.
- Collaborated with the compliance team to ensure all documentation met necessary regulations and guidelines.
- Arranged for inspections and surveys of sold properties.
- Prepared contracts and related documentation.
Associate
In-N-Out Burger
07.2019 - 02.2022
- Streamlined orderint processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Kept condiment inventory well-stocked in the lobby, making it easy for customers to find items.
- Positively impacted employee morale by mentoring newer team members on expectations regarding customer service excellence.
- Ensured compliance with all safety procedures in the lobby, resulting in a consistently safe and securedining environment for customers.
- Monitored inventory levels to manage supplies effectively and minimize food waste.
- Collaborated with team members to streamline meal preparation processes, enhancing kitchen efficiency.
- Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during working hours.
- Received and input customer orders efficiently, ensuring accuracy in order fulfillment.
Umpire
West Hills Baseball
10.2014 - 06.2017
- Observed gameplay to ensure adherence to rules and regulations.
- Communicated effectively with players and coaches regarding game decisions.
- Maintained focus and concentration during high-stress game situations.
- Collaborated with other officials to uphold consistent officiating standards.
- Demonstrated adaptability by adjusting to varying game formats and conditions.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Developed strong relationships with coaches and teams, promoting mutual respect and a positive atmosphere during games.
Education
Associate of Science - Exercise Science (Kinesiology)
Los Angeles Pierce College
Woodland Hills, CA06-2026
High School Diploma -
El Camino Real Charter High School
Woodland Hills06-2018
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Decision-making skills
- Time management
- Office administration
- File management
Timeline
Real Estate Agent
LA Top Broker
08.2022 - Current
Broker Assistant
First Security Investment
03.2022 - 08.2023
Associate
In-N-Out Burger
07.2019 - 02.2022
Personal Shopper
Instacart
09.2018 - Current
Umpire
West Hills Baseball
10.2014 - 06.2017
Associate of Science - Exercise Science (Kinesiology)
Los Angeles Pierce College
High School Diploma -
El Camino Real Charter High School