AMAUCHE NNACHETAM
Regina
Summary
Distinguished housekeeper with a proven track record at Sleep Inn Regina, adept in maintaining high sanitation standards and enhancing guest satisfaction. Leveraged deep cleaning expertise and teamwork to significantly improve cleanliness ratings. Excelled in efficient laundry management and customer service, contributing to a notable decrease in guest complaints.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeper
Sleep Inn Regina
10.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeper
Sienna Senior Living
02.2023 - 10.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Housekeeper
Quality Inn
01.2022 - 01.2023
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
Bachelor of Science - Social Work
University Of Nigeria
Nigeria09-2020
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Residential cleaning
- Kitchen cleaning
- Bed making proficiency
- Health and safety compliance
- Cleaning techniques
- Cleaning bathrooms
- Vacuuming and sweeping
- Mopping and sweeping
- Dusting furniture
- Deep cleaning expertise
- Laundry management
- Vacuuming
Languages
English
Full Professional
Certification
CPR/FIRST AID
WHMIS
FOOD SAFETY
Timeline
Housekeeper
Sleep Inn Regina
10.2024 - Current
Housekeeper
Sienna Senior Living
02.2023 - 10.2024
Housekeeper
Quality Inn
01.2022 - 01.2023
Bachelor of Science - Social Work
University Of Nigeria
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