Amarpreet Mohan
Summary
Perform work with attentiveness and consistent positive attitude. Capable of meeting deadlines. Self-motivated, independent, hardworking, productive person and a team player. Communicate effectively with all levels of management and employees.
Overview
19
19
years of professional experience
Work History
Senior Title Specialist
FNF CANADA, Fidelity National Financial of Canada
04.2006 - Current
- Manage a team of legal & administrative professionals.
- Setting performance goals for team members.
- Ensure that personnel attain quality and service standards established by the company.
- Analyze and report on the department's daily performance.
- Establish professional relationships with clients and other key performance indicators on industry trends.
- Act as the owner of the change and escalation processes, ensuring high levels of performance in these processes, accuracy reporting and establishing service improvement activities when required.
- Ensure the volume of work is evenly distributed amongst all team members and that all team members are consistently on task.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Communicated with customers to resolve common title issues.
- Create efficiencies and identify process gaps, communicate these to management; recommend best solutions based on analysis.
- Assist team members with their inquiries regarding products, policies and procedures and escalate to management when needed.
- Know and understand all clients policies, procedures and service level agreement.
- Identify errors and help resolve and document escalations within expected turnaround times.
- Responsible to schedule: work assignment/rotations, employee training, employee breaks, overtime assignment.
- Cross training staff members to ensure appropriate coverage during peak times, vacation and sick days.
Barrister, Solicitor & Notary Public
Rai Law Office
05.2005 - 03.2006
- Prepared statutory declaration for visitor visas
- Prepared spousal sponsorships
- Prepared reporting letter, final reports
- Processed with banking transactions for clients during closings
- Depositing cheques for clients regarding mortgage funds
- Prepared Mortgages for clients purchasing a house
- Responsible for executing entire transaction during closings
- Executed title search on properties on Teraview
- Executed closing and other transactions on legal software called Conveyancer.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Barrister, Solicitor & Notary Public
Lakhwinder Gill Law Office
06.2004 - 10.2004
- Assisted with preparation of search letters, documents and closings
- Assisted and participated in title searches and registration of documents
- Did closings of transactions on Conveyancer and registration of documents
- Prepared with reporting letters and accounts
- Did title searches on legal software called Teraview.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
Education
Court and Tribunal Agent Program -
Sheridan College Institute of Technology and Advanced Learning (Davis
OSSD -
Turner Fenton Secondary School
Skills
- Reliable, demonstrating leadership skills and ability to handle responsibility
- Well versed in Computer Skills –
- Microsoft Office, Word, and Excel
- Customer Needs Assessments
- Experienced in Legal Software Skills – Divorce mate, Small Claims 12, Litigation 54, Conveyancer and Teraview
- Excellent interpersonal and communication skills
- Well organized and have the ability to multi task
- Excellent decision making and problem solving skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Senior Title Specialist
FNF CANADA, Fidelity National Financial of Canada
04.2006 - Current
Barrister, Solicitor & Notary Public
Rai Law Office
05.2005 - 03.2006
Barrister, Solicitor & Notary Public
Lakhwinder Gill Law Office
06.2004 - 10.2004
Court and Tribunal Agent Program -
Sheridan College Institute of Technology and Advanced Learning (Davis
OSSD -
Turner Fenton Secondary School
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