AMARPREET KOUR
Pharmacy Assistance
Milton,ON
Summary
Dedicated and detail-oriented pharmacy assistant with expertise in preparing prescriptions, managing insurance claims, and delivering exceptional customer service. Proficient in pharmacy software such as Kroll and Healthwatch, with strong skills in phone inquiries and addressing patient needs. Committed to maintaining proper medication storage, ensuring accurate inventory management, and facilitating smooth operations behind the counter. Collaborative team player who adheres to safety protocols while assisting pharmacists with compounding and labeling tasks.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Restaurant Manager/Restaurant Server
Symposium Cafe Restaurant & Lounge
611 Holly Avenue, Milton Ontario
08.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greet and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Intern
Drugstore Pharmacy Fortinos Supermarket
Brampton, ON
02.2025 - 08.2025
- Performed accurate prescription processing by using pharmacy computer systems to prepare and double-check prescription labels to make sure they are correct and follow the rules.
- Ensured strict adherence to patient confidentiality standards by safeguarding personal health information and maintaining privacy during all transactions.
- Delivered customer service excellence by answering phone calls, give helpful information, and pass on important questions to the pharmacist.
- Receive and store medications properly, check for expired products, and keep track of low stock.
- Keep the storage areas neat and well-stocked, so everything runs smoothly.
- Processed third-party billing and handle insurance claims, calculate co-pays, and make sure billing is done correctly.
- Mix and label medications safely while working under a pharmacist's supervision.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
High School Diploma - pharmacy assistant
Niagara College
Welland, ON08-2025
High School Diploma - undefined
Fanshawe College
London, ON08-2024
Bachelor of Science - Biotechnology
Punjab Technical University
Punjab, India07-2020
Skills
Prescription data entry
Insurance claim processing
Inventory control
Answering customer questions
Timeline
Intern
Drugstore Pharmacy Fortinos Supermarket
02.2025 - 08.2025
Restaurant Manager/Restaurant Server
Symposium Cafe Restaurant & Lounge
08.2024 - Current
High School Diploma - undefined
Fanshawe College
Bachelor of Science - Biotechnology
Punjab Technical University
High School Diploma - pharmacy assistant
Niagara College