Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amarpall Arora

OAKVILLE

Summary

Diligent Desired Position with solid background in delivery services. Successfully ensured timely and accurate deliveries while maintaining strong customer relations. Demonstrated reliability and effective problem-solving skills in fast-paced environments.

Delivery professional with background in ensuring timely and accurate deliveries. Known for maintaining high standards and achieving results through effective communication and teamwork. Adaptable to changing needs and consistently dependable in collaborative settings.

Experienced with navigating delivery routes efficiently and safely. Utilizes effective time management and organizational skills to ensure prompt deliveries. Knowledge of customer service principles to maintain positive client interactions.

Experienced logistics professional equipped for success in delivery roles. Strong focus on team collaboration and achieving results. Expertise in route planning, time management, and customer satisfaction. Reliable and adaptable to changing needs, ensuring timely and efficient deliveries.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

17
17
years of professional experience

Work History

Delivery Associate

FedEx Express
08.2022 - 02.2024
  • Sorting out the packages.
  • Ensuring timely and proper delivery of FedEx packages to customer and businesses in Edmonton area.
  • Strong interpersonal skills locally to navigate the city.
  • Able to communicate effectively both with co-workers and customers.
  • Working in a time and delivery-bound climate.
  • Completing both the pre-trip and pro-trip safety inspection records.
  • Regular Inspection of vehicle after every trip, ensuring no damages are inhibited.
  • Maintaining safety records with no accidents or incidents.

Outbound Associate

Amazon Warehouse
04.2021 - 05.2022
  • Labelling various types of inventories.
  • Stacking delivery in the vehicles when necessary.
  • Use of multiple machines assigned.
  • Location merchandise for picking tickets.
  • Use of hand-scanners.
  • Completing the online order as quick as possible in the same time assuring the security of the products.

Cashier- Frontend

Costco Wholesale Canada Ltd.
05.2020 - 02.2021
  • Greet members, helps members load order into conveyer belt, determines member’s packaging preferences, answers questions, relates information on special promotions, thanks members and provides prompt and courteous member service.
  • Checks packaging for tampering. Follows all safety and security procedures. Assists members loading orders into cart when appropriate.
  • Maintain cleanliness of register area and general front area. Clean spills and trip hazards immediately.
  • Performing tasks such as set up and closing duties for the department such as returning products, collecting paperwork and stocking registers and clearing area.
  • Participate in all Blitzes and Fundraisers.
  • Call for assistance when unclear of anything.
  • Help out in other departments when needed and dresses accordingly.
  • Use BOB and 3/Total to verify processed products and count total. Working with the Assistant to validate that nothing has been missed or errors.
  • Avoiding common errors. Watch the screen when scanning items and always double check on the receipt to confirm that the products are billed properly. Being mindful to not make errors like undercharged and overcharged items.

Customer Relationship

Nature’s Counter Inc.
03.2018 - 08.2019
  • Educating customers of various Healthcare Products by identifying their needs;
  • Delivering quality products to customer’s and further advising the pros and cons of the products.
  • Managing the overall sales of the store.
  • Inventory management - administered quarterly inflow and outflow of stocks.
  • Participate in program promotions at various mall shows;
  • Deliver prompt and efficient resolution and recovery of customer inquiries.
  • Develop, implement and monitor effective training to produce and maintain a high level of professional and technical knowledge in the service work force.

Customer Relationship

Drew Titan Inc.
03.2007 - 10.2017
  • Advise our customers of various Home Comfort Solutions by identifying their heating, cooling and air quality needs;
  • Participate in promotions such as home and mall shows;
  • Provide input to the organization’s strategic and tactical plans and future directions for the service and install function;
  • Deliver prompt and efficient resolution and recovery of customer inquiries and complaints to improve overall customer satisfaction;
  • Develop, implement and monitor effective training to produce and maintain a high level of professional and technical knowledge in the service work force.

Education

Post Graduate Diploma - Business Management

George Brown College
Toronto, ON
12.2006

Bachelor of Business Studies - undefined

Amity College
Noida
09.1999

Skills

  • Communication skills
  • Highly motivated and results-oriented
  • Ability to work in a team
  • Adaptable with all customers of variable ages
  • Ability to use positive and enthusiastic language at all times and in all conditions
  • Professionally trained driver with Class I Drivers License with Air Brake
  • Lift upto 50 pounds
  • Professional driving skills in all kinds of weather and road conditions, understand and access to GPS
  • Willing to learn more and take up challenges

Languages

English,Punjabi,Hindi
Elementary

Timeline

Delivery Associate

FedEx Express
08.2022 - 02.2024

Outbound Associate

Amazon Warehouse
04.2021 - 05.2022

Cashier- Frontend

Costco Wholesale Canada Ltd.
05.2020 - 02.2021

Customer Relationship

Nature’s Counter Inc.
03.2018 - 08.2019

Customer Relationship

Drew Titan Inc.
03.2007 - 10.2017

Post Graduate Diploma - Business Management

George Brown College

Bachelor of Business Studies - undefined

Amity College
Amarpall Arora