Amarjit Singh
Edmonton,AB
Summary
As a successful Food & Beverage Manager, My experience aligns well with the qualifications you are seeking at your organization and I am certain that I would make a valuable addition to the organization. I am extremely enthusiastic individual with over 15 years of experience working in various International hotels. With great leadership abilities, hospitality experience and customer care expertise, I am ready to leverage my capabilities to contribute to the long-term goals of your company. I possess the superb ability to work with all levels of the staff as I believe in maintaining a friendly rapport with everyone. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
15
15
years of professional experience
Work History
Shift Manager
Booster Juice
Leduc, AB
03.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
Food & Beverage Manager
Radisson Blu Jammu
Jammu
11.2021 - 10.2022
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Restaurant Manager
Taj Chandigarh
Chandigarh
12.2018 - 11.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assistant Restaurant Manager
The Lalit Chandigarh
Chandigarh
03.2014 - 12.2018
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Supervisor
Radisson Blu Ludhiana
Ludhiana
11.2012 - 10.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
Associate
The Westin Pune Koregaon Park
Pune
11.2009 - 09.2012
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Managed customer relations through communication and helpful interactions.
Education
Bachelor of Arts - Hotel, Resort And Restaurant Management
IHMC Udaipur
Udaipur, India09.2009
Skills
- Food and Beverage Operations
- Banqueting Expertise
- Profit & Loss Management
- Cost Control Management
- People management
- Menu development
- Scheduling Staff
- Staff Leadership
- Staff Engagement and motivation skills
- Team Player
Personal Information
- Date of Birth: 12/30/1989
- Nationality: Indian
- Current Status in Canada: Permanent Resident
Languages
English
Full Professional
Timeline
Shift Manager
Booster Juice
03.2023 - Current
Food & Beverage Manager
Radisson Blu Jammu
11.2021 - 10.2022
Restaurant Manager
Taj Chandigarh
12.2018 - 11.2019
Assistant Restaurant Manager
The Lalit Chandigarh
03.2014 - 12.2018
Supervisor
Radisson Blu Ludhiana
11.2012 - 10.2013
Associate
The Westin Pune Koregaon Park
11.2009 - 09.2012
Bachelor of Arts - Hotel, Resort And Restaurant Management
IHMC Udaipur