Summary
Overview
Work History
Education
Skills
Websites
Activities
Languages
Work Availability
Accomplishments
Timeline
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AMARJIT AMAN

Maidstone,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

ASSISTANT STORE MANAGER

DOMINOS PIZZA
09.2020 - Current
  • Managing the store in terms of labor, food cost, cleanliness, allocating duties to CSRs, managing and sending delivery orders to achieve best possible ADT (average delivery time), Helping team during rush hours to achieve good Load time
  • Handling closing paperwork (counting cash tills and submitting transactions in system), counting weekly inventory and stocking or Rotating food Inventory every other day
  • Streamlined customer communication channels by implementing an automated phone system, resulting in a 40% reduction in average call duration and improving overall customer satisfaction by 25%
  • Handle customers at the front counter and promote current offers and newly launched items to boost sales of the organization
  • Consistent focus on providing rewarding experience.

CUSTOMER SERVICE ADVISOR

CONCENTRIX (FCA)
07.2020 - 09.2020
  • Managed department call volume of 80-120 calls per day and coordinated department schedules to maximize coverage during peak hours
  • Handling inbound customer calls regarding vehicle concerns like Recall, warranty, dealer problems, Uconnect system, vehicle features, etc
  • Explaining vehicle features or warranties according to customer query
  • Documentation of each case or call within a call timeframe..

SERVER CUM KITCHEN HELPER

GIOVANNI CABOTO CLUB
07.2018 - 03.2020
  • Greet customers, take orders, and serve food
  • Employed an inclusive attitude when consistently interacting with customers to create meaningful dining experience and build relationships with frequent visitors
  • Help in the kitchen whenever needed
  • I mainly learned very much about Canadian culture, etiquette, and communication skills from this job.

Business Development Manager

HDFC BANK
06.2017 - 04.2018
  • Interact with clients to understand their business objectives and challenges scope the market to understand trends Open current accounts and saving accounts (CASA) promote suitable investment options or refer to specialized person for business if required
  • Helps organization to achieve feasible goals

Education

CANADIAN EQUIVALENCY: 4 YEARS BACHELORS DEGREE (WES CREDENTIAL EVALUATION REF#5040182IMM) -

ST. CLAIR COLLEGE
12.2019

MASTER'S IN BUSINESS ADMINISTRATION -

APJIMT
05.2017

Bachelor's in business administration -

GNDU
Jalandhar, Punjab
05.2015

Skills

    • Multitasking
    • Emotional intelligence
    • Verbal & written communication
    • Problem solving
      • Numerical skills
      • Data entry skills
      • Team Building and Leadership
      • Financial Administration

Activities

  • 2 Months training in “PKF Finance Ltd.” (Renowned NBFC in North India)
  • Done Project during Post Graduation on topic - “Crowd funding In India 2017.”

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

ASSISTANT STORE MANAGER

DOMINOS PIZZA
09.2020 - Current

CUSTOMER SERVICE ADVISOR

CONCENTRIX (FCA)
07.2020 - 09.2020

SERVER CUM KITCHEN HELPER

GIOVANNI CABOTO CLUB
07.2018 - 03.2020

Business Development Manager

HDFC BANK
06.2017 - 04.2018

CANADIAN EQUIVALENCY: 4 YEARS BACHELORS DEGREE (WES CREDENTIAL EVALUATION REF#5040182IMM) -

ST. CLAIR COLLEGE

MASTER'S IN BUSINESS ADMINISTRATION -

APJIMT

Bachelor's in business administration -

GNDU

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AMARJIT AMAN