Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amarinder Singh

Amarinder Singh

Oakville,ON

Summary

Highly skilled field operations manager and leader with 13+ years of experience, prepared and available to take on a challenging role in any fast paced highly competitive marketplace. SUMMARY OF QUALIFICATIONS Ambitious and self-motivated individual, confidence, drive, and enthusiasm for a successful Operations Manager, with an established ability to deliver growth, maximize sales and achieve set targets. Highly organized with excellent time management skills, thrive in a high-volume, high- pressure environment. Background in working with big brand fast food Company Domino’s Pizza, approach every task with passion and enthusiasm. Possess exceptional interpersonal and communication skills with a knack of bringing out the best in others; ability to maintain and grow key relationships. Experienced in leading teams, people development and treating staff fairly. Key Competencies: Problem solving Brainstorming & decision making Innovation Customer service Commercial acumen

Overview

13
13
years of professional experience
1
1
Certification

Work History

STORE LEADER

7 ELEVEN CANADA
04.2016 - Current
  • Administered store's budget with strong planning and expense control abilities.
  • Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Implemented corrective actions to improve employee performance and discourage inappropriate behavior.
  • Enabled consistent sales by empowering front-line staff with tools to successfully promote products.
  • Oversaw annual store budget and worked closely with corporate and financial departments on reporting and payroll.
  • Answered customer queries and complaints and provided prompt solutions.
  • Handled customer transactions and balanced cash drawers.
  • Created successful plans to maximize profits and reduce loss.
  • Dealt with customer complaints and rectified product and service issues.
  • Increased sales by optimizing in-store promotional strategies.
  • Developed store budgets, monitored expenditures and completed financial reports.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Received store deliveries and transported items to correct facility locations.
  • Tracked store inventories and ordered new materials to prevent shortages.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Implemented security measures to prevent store theft and trespassing.
  • Helped each team increase business with improved approaches to planning and product line management.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Trained new sales team members and motivated exceptional performance.
  • Met coverage needs by coordinating effective schedules and delegating team member assignments.

Area Manager of Operations, Multiple Stores

DOMINO’S PIZZA, Hertford Heath Ltd
, UK
01.2013 - 01.2015
  • Managing multiple high volumes stores
  • In charge of a designated area as well as the daily management and supervision of 400+ staff member, made regular visits to branches to ensure high levels of in store standards, monitor stock control, staff performance, Business development, monitoring operations, Health and safety and HR issues.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Attended industry and promotional events to build networks and boost customer relationships.
  • Monitored sales competitor activity within designated areas and made appropriate adjustments and improvements.
  • Supported sales team members to drive growth and development.

STORE MANAGER

DOMINO’S PIZZA, Hertford Heath Ltd
, UK
01.2010 - 01.2015
  • Responsible for customers happy and loyal, stock ordering, recruiting, training and development, inventory management, cash handling and running reports, profit management, sales building, food safety, food preparation, staff and customer safety, marketing the business and team meetings.

Education

Bachelor’s - Business Administration

.
.
01.2008

Skills

  • Store Operations Oversight
  • Customer Service
  • Verbal and Written Communication
  • Staff Supervision
  • Shift Scheduling
  • Store Opening and Closing
  • Store Merchandising
  • Inventory Management
  • Policies and Procedures
  • Employee Supervision and Motivation
  • Sales Strategies
  • Recruiting and Hiring
  • Cash Management
  • Multitasking and Organization
  • Documentation and Reporting
  • Team Building and Leadership
  • Supplier Monitoring
  • Team Leadership
  • Financial Statement Review
  • Sales Promotion
  • Human Resources Oversight
  • Cost Reduction
  • Revenue Forecasting
  • Sales Tracking

Certification

  • Certified store manager training
  • Basic management training
  • Advanced management training
  • Category manager training
  • Financial management training

Timeline

STORE LEADER

7 ELEVEN CANADA
04.2016 - Current

Area Manager of Operations, Multiple Stores

DOMINO’S PIZZA, Hertford Heath Ltd
01.2013 - 01.2015

STORE MANAGER

DOMINO’S PIZZA, Hertford Heath Ltd
01.2010 - 01.2015

Bachelor’s - Business Administration

.

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Amarinder Singh