Amarilis Ochoa
Amazon
Pacoima
1
Language
7
years of professional experience
Dynamic and reliable professional with experience at FedEx Ground, excelling in package handling and team collaboration. Proven ability to exceed performance expectations during peak seasons while maintaining safety standards. Skilled in heavy lifting and customer service, ensuring efficient operations and high-quality service delivery. Committed to enhancing productivity and customer satisfaction.
Offering strong foundation in retail operations and genuine desire to learn and grow in this environment. Brings ability to quickly grasp new concepts and deliver accurate cash. Ready to use and develop organizational and customer service skills in Desired Position role.
Work History
Amazon Associate
2 Months- Picked and packed customer orders using handheld scanners and warehouse management systems.
- Stowed inventory accurately, following Amazon safety and quality standards.
- Scanned, sorted, and routed packages to correct destination areas.
- Loaded and unloaded trailers while maintaining pace and product integrity.
- Inspected items for damage and reported discrepancies to supervisors.
- Organized workstations to support efficient order fulfillment and reduced handling errors.
- Collaborated with team members to meet daily workflow priorities across shifts.
- Followed pick lists, packing guidelines, and safety procedures to ensure accurate shipments.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials.
Package Handler
1 Year 2 Months- Loaded and unloaded packages efficiently to meet daily operational targets.
- Operated material handling equipment to streamline package movement and reduce manual labor.
- Sorted incoming and outgoing shipments based on size, weight, and destination requirements.
- Maintained accurate inventory records using FedEx tracking systems to ensure shipment integrity.
- Collaborated with team members to optimize workflow and enhance overall productivity in the facility.
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Combo Clerk
1 Year 4 Months- Operated cash register, processed transactions accurately and efficiently.
- Assisted customers with inquiries, providing product information and support.
- Stocked shelves, ensuring products were organized and readily available for customers.
- Maintained cleanliness of store areas, adhering to safety and hygiene standards.
- Handled merchandise returns and exchanges in a professional manner.
- Attended to customer needs, questions, and complaints.
- Worked cash register and processed credit card, check and cash transactions.
- Assisted customers with locating store products and searched product availability online.
- Enhanced customer satisfaction by providing efficient and accurate service at the check-out counter.
Education
High School Diploma
Skills
Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Loading and unloading
Stacking packages
Truck loading and unloading
Workplace cleanliness
Sorting packages
Fragile item handling
Truck loading
Physical stamina
Safety precautions
Lifts number pounds
Customer assistance
Product bagging
Cash handling expertise
Payment processing
Store merchandise stocking
Excellent customer service
Strong work ethic
Customer service
Shelf stocking
Handling complaints
Cash register operation
Price verification
Purchase assistance
Teamwork and collaboration
Teamwork
Problem-solving
Honest and dependable
Reliable and responsible
Item scanning
Languages
Spanish
Native or Bilingual
Timeline
Amazon Associate
Amazon
08.2026 - CurrentRead More
Package Handler
FedEx:Ground
06.2021 - 08.2022Read More
Combo Clerk
Ralphs
03.2020 - 07.2021Read More
Arleta High School
High School Diploma
Read More