I am very reliable, self-motivated and enthusiastic individual. I have a passion for customer service, with strong organizational skills seeking for a part time position that offers professional challenges.
Overview
8
8
years of professional experience
Work History
Virtual Customer Service Representative
NCramco Ltd
07.2023 - 07.2024
Maintained up-to-date knowledge of company products and services.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Monitor all incoming emails and social media enquiries with consistent customer service across multiple channels.
Transport Coordinator
Service Demenagement International
02.2023 - 06.2023
Perform accurate route planning for 8 vehicles daily, on-time delivery target.
Kept all company logs and records updated.
Communicated with drivers
Maintained vehicle fleet in good conditions
Student Marketeer
Red Bull Mauritius
01.2022 - 12.2022
Approach consumers driving positive product trial
Awareness and help establish Red Bull consumption in different moments of need
Support on and off premise sales through sales drives
Merchandising and other sales support activities; and work at Red Bull events and help ensure unforgettable consumer experience.
Receptionist
Island Residence Ltd
01.2021 - 12.2021
Executing basic clerical duties using Microsoft Office tools
Answer phone calls and sort incoming emails.
Provide information to clients and visitors.
Cashier
Mr Bricolage Ltd
01.2019 - 12.2019
Scan goods and ensure pricing is accurate.
Accepted cash and credit card payments, issued receipts and provided change.
Handle merchandise return and exchange
Waitress
Le Lucky Strike
01.2018 - 12.2018
Assist customer with meal and drink choice.
Handle cash and card payment
Serve customers in a timely and proper manner.
Cashier
Le Lucky Strike
01.2017 - 12.2017
Operated cash register or POS system to receive payment by cash, check and credit card.
Issue receipts, refunds, change or tickets.
Balanced daily transactions on a computerized point-of-sale system.
Education
Grade 11 -
Lady Sushil Ramgoolam State Secondary School -
Mauritius
11.2019
Higher School Certificate -
Loreto College
Mauritius
11.2022
Skills
Strong customer service orientation
Time management
Written and verbal communication skills
Multilingual customer support in French, English and Creole