Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amarice Colomes

Vancouver,Surrey

Summary

I am very reliable, self-motivated and enthusiastic individual. I have a passion for customer service, with strong organizational skills seeking for a part time position that offers professional challenges.

Overview

8
8
years of professional experience

Work History

Virtual Customer Service Representative

NCramco Ltd
07.2023 - 07.2024
  • Maintained up-to-date knowledge of company products and services.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Monitor all incoming emails and social media enquiries with consistent customer service across multiple channels.

Transport Coordinator

Service Demenagement International
02.2023 - 06.2023
  • Perform accurate route planning for 8 vehicles daily, on-time delivery target.
  • Kept all company logs and records updated.
  • Communicated with drivers
  • Maintained vehicle fleet in good conditions

Student Marketeer

Red Bull Mauritius
01.2022 - 12.2022
  • Approach consumers driving positive product trial
  • Awareness and help establish Red Bull consumption in different moments of need
  • Support on and off premise sales through sales drives
  • Merchandising and other sales support activities; and work at Red Bull events and help ensure unforgettable consumer experience.

Receptionist

Island Residence Ltd
01.2021 - 12.2021
  • Executing basic clerical duties using Microsoft Office tools
  • Answer phone calls and sort incoming emails.
  • Provide information to clients and visitors.

Cashier

Mr Bricolage Ltd
01.2019 - 12.2019
  • Scan goods and ensure pricing is accurate.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Handle merchandise return and exchange

Waitress

Le Lucky Strike
01.2018 - 12.2018
  • Assist customer with meal and drink choice.
  • Handle cash and card payment
  • Serve customers in a timely and proper manner.

Cashier

Le Lucky Strike
01.2017 - 12.2017
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issue receipts, refunds, change or tickets.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

Grade 11 -

Lady Sushil Ramgoolam State Secondary School -
Mauritius
11.2019

Higher School Certificate -

Loreto College
Mauritius
11.2022

Skills

  • Strong customer service orientation
  • Time management
  • Written and verbal communication skills
  • Multilingual customer support in French, English and Creole
  • Teamwork and Collaboration

Languages

English
French
Native or Bilingual
English
Native or Bilingual

Timeline

Virtual Customer Service Representative

NCramco Ltd
07.2023 - 07.2024

Transport Coordinator

Service Demenagement International
02.2023 - 06.2023

Student Marketeer

Red Bull Mauritius
01.2022 - 12.2022

Receptionist

Island Residence Ltd
01.2021 - 12.2021

Cashier

Mr Bricolage Ltd
01.2019 - 12.2019

Waitress

Le Lucky Strike
01.2018 - 12.2018

Cashier

Le Lucky Strike
01.2017 - 12.2017

Grade 11 -

Lady Sushil Ramgoolam State Secondary School -

Higher School Certificate -

Loreto College
Amarice Colomes