Amarice Colomes
Vancouver,Surrey
Summary
I am very reliable, self-motivated and enthusiastic individual. I have a passion for customer service, with strong organizational skills seeking for a part time position that offers professional challenges.
Overview
8
8
years of professional experience
Work History
Virtual Customer Service Representative
NCramco Ltd
07.2023 - 07.2024
- Maintained up-to-date knowledge of company products and services.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Monitor all incoming emails and social media enquiries with consistent customer service across multiple channels.
Transport Coordinator
Service Demenagement International
02.2023 - 06.2023
- Perform accurate route planning for 8 vehicles daily, on-time delivery target.
- Kept all company logs and records updated.
- Communicated with drivers
- Maintained vehicle fleet in good conditions
Student Marketeer
Red Bull Mauritius
01.2022 - 12.2022
- Approach consumers driving positive product trial
- Awareness and help establish Red Bull consumption in different moments of need
- Support on and off premise sales through sales drives
- Merchandising and other sales support activities; and work at Red Bull events and help ensure unforgettable consumer experience.
Receptionist
Island Residence Ltd
01.2021 - 12.2021
- Executing basic clerical duties using Microsoft Office tools
- Answer phone calls and sort incoming emails.
- Provide information to clients and visitors.
Cashier
Mr Bricolage Ltd
01.2019 - 12.2019
- Scan goods and ensure pricing is accurate.
- Accepted cash and credit card payments, issued receipts and provided change.
- Handle merchandise return and exchange
Waitress
Le Lucky Strike
01.2018 - 12.2018
- Assist customer with meal and drink choice.
- Handle cash and card payment
- Serve customers in a timely and proper manner.
Cashier
Le Lucky Strike
01.2017 - 12.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issue receipts, refunds, change or tickets.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Grade 11 -
Lady Sushil Ramgoolam State Secondary School -
Mauritius11.2019
Higher School Certificate -
Loreto College
Mauritius11.2022
Skills
- Strong customer service orientation
- Time management
- Written and verbal communication skills
- Multilingual customer support in French, English and Creole
- Teamwork and Collaboration
Languages
English
French
Native or Bilingual
English
Native or Bilingual
Timeline
Virtual Customer Service Representative
NCramco Ltd
07.2023 - 07.2024
Transport Coordinator
Service Demenagement International
02.2023 - 06.2023
Student Marketeer
Red Bull Mauritius
01.2022 - 12.2022
Receptionist
Island Residence Ltd
01.2021 - 12.2021
Cashier
Mr Bricolage Ltd
01.2019 - 12.2019
Waitress
Le Lucky Strike
01.2018 - 12.2018
Cashier
Le Lucky Strike
01.2017 - 12.2017
Grade 11 -
Lady Sushil Ramgoolam State Secondary School -
Higher School Certificate -
Loreto College
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