Amardeep Singh
Moncton,NB
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Amardeep Convenience Store
06.2020 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer inquiries regarding products, services, and company details.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Arts
Guru Nanak Dev University
Punjab, India06.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Complaint Handling
- Customer satisfaction measurement
Languages
English
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Amardeep Convenience Store
06.2020 - 08.2024
Associate of Arts - Arts
Guru Nanak Dev University
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