Amardeep Kaur

Prescription filling, receiving calls from patients, making blister packs, Proficient in Kroll software

• Ensured the quality of all company products prior to market delivery, implementing rigorous quality control measures
• Identified customer needs, established quality standards, and enhanced quality control processes to exceed customer expectations
• Monitored and assessed internal and external production procedures to maintain consistency and adherence to quality standards
• Collected product feedback and analyzed data to suggest solutions for product improvement, enhancing customer satisfaction
• Investigated product quality issues and implemented necessary improvements to achieve higher customer satisfaction rates
• Planned, created, and managed the overall strategy of quality planning, aligning with organizational goals and objectives
• Collaborated closely with the product development team to ensure consistent product execution and alignment with quality standards
• Identified quality assurance process bottlenecks and recommended actions for further improvements, optimizing efficiency and effectiveness
• Oversaw continuous improvement projects, collecting and analyzing quality data to drive actionable insights
• Prepared and presented metrics and reports to senior management, providing insights into quality performance and areas for enhancement.