Amardeep Cheema
Surrey,BC
Summary
Driven and dedicated Driver committed to ensuring timely and secure deliveries by skillfully navigating routes. Willing to work extended hours and adapt to flexible schedules. Safety-oriented with expertise in operating various material handling equipment, such as forklifts, and hand-trucks. Demonstrates exceptional interpersonal skills and a customer-focused approach. 5 Ton Owner Operator offering over a decade of experience effectively delivering goods by using navigation skills and best driving practices. Expertise in planning trip logistics and verifying accuracy of inventory counts. Recognized for maintaining on-time delivery schedules.
Overview
11
11
years of professional experience
Work History
5 Ton Box Truck Driver
Nexus Transportation Ltd
02.2021 - Current
- Safely operate a 5-ton box truck to transport goods and materials to designated locations.
- Adhere to traffic laws and safety regulations to ensure a safe driving experience.
- Load and unload cargo in a careful and organized manner.
- Follow delivery schedules and routes to ensure timely and accurate deliveries.
- Maintain accurate records of deliveries, mileage, and vehicle maintenance.
- Collaborate with team members to coordinate logistics and resolve any delivery-related issues.
- Provide exceptional customer service by addressing inquiries and concerns professionally.
- Perform routine vehicle inspections and report any mechanical issues promptly.
- Possess strong navigation skills to navigate routes effectively.
- Handle invoices and paperwork related to deliveries accurately.
- Flexibility to work varying shifts, including early mornings, evenings, and weekends.
- Valid driver's license with a clean driving record.
- Physical stamina to load and unload cargo.
- Familiarity with operating lift gates and other truck equipment.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Adhered to Department of Transportation regulations regarding hours of service, logbooks, weight limits, and other critical safety measures.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Facilitated smooth handover processes with warehouse personnel by providing accurate documentation and maintaining open lines of communication.
Dispatcher
Inter Urban Delivery Services Ltd
03.2013 - 01.2021
- Safely and efficiently deliver food orders to customers' homes and businesses within designated areas.
- Utilize the Uber app to accept and manage food delivery requests.
- Follow all traffic laws and safety regulations to ensure a safe driving experience.
- Provide excellent customer service by delivering orders accurately and in a timely manner.
- Handle customer inquiries and concerns professionally and promptly.
- Maintain cleanliness and organization of the delivery vehicle.
- Adhere to food safety guidelines to ensure the quality and integrity of delivered orders.
- Navigate routes efficiently using GPS navigation tools.
- Collaborate with restaurant staff to ensure smooth order pickup and delivery.
- Maintain accurate records of delivered orders and earnings.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Implemented new software systems that improved efficiency within the dispatch center operations.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Directed dispatching, routing, and tracking of 25 fleet vehicles.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Generated reports to track deliveries and maintain proper records and documentation.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Analyzed customer feedback and provided solutions to improve customer service.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
BBA - Business Administration For Trades Management
British Columbia Institute of Technology
Burnaby, BC06.2015
High School Diploma -
Princess Margaret Secondary School
Surrey, BC06.2002
Skills
- Safe and skilled operation of large commercial vehicles
- Strong route planning and navigation abilities
- Effective communication skills
- Thorough completion of paperwork
- Physical stamina for loading/unloading up to 70 lbs
- Compliant with company policies
- Dedicated to exceptional customer service
- Efficient time management
- Quick problem-solving on the road
- Commercial Delivery
- Defensive Driving
- Vehicle Inspection
- Safety Procedures
- Vehicle Maintenance
- Local route knowledge
- Pallet Jack Operation
- Delivery Documentation
- Weight Distribution Calculation
- Heavy Lifting
- Cargo Tie-Down
- DOT Regulations
- Punctuality
- Mechanical Knowledge
- Safe Food Handling
- Warehouse Operations
- Written Communication
- Valid Driver's License
- Customer-Oriented
Languages
English
Full Professional
Timeline
5 Ton Box Truck Driver
Nexus Transportation Ltd
02.2021 - Current
Dispatcher
Inter Urban Delivery Services Ltd
03.2013 - 01.2021
BBA - Business Administration For Trades Management
British Columbia Institute of Technology
High School Diploma -
Princess Margaret Secondary School
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