Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amarbir Singh Rai

Abbotsford,BC

Summary

Passionate and results-driven professional with a proven track record in delivering exceptional customer experiences in retail and technology environments. Recognized for building strong relationships through personalized service and expert product knowledge. Highly adaptable and adept at problem-solving, thriving in fast-paced settings while consistently exceeding expectations. Enthusiastic about technology and dedicated to empowering customers to find the perfect solutions tailored to their needs. Eager to leverage skills and enthusiasm to drive engagement and elevate the overall customer experience.

Overview

2025
2025
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
3
3
Languages

Work History

Certified Advisor

Best Buy
10.2024 - Current
  • Assist customers in selecting the right products with in-depth knowledge of technology.
  • Deliver exceptional service to ensure a positive and personalized shopping experience.
  • Showcase product features and benefits to help customers make informed decisions.
  • Stay updated on the latest tech advancements and product offerings.
  • Support customers with purchasing decisions, troubleshooting, and tailored solutions.

Sales Manager

Bolt Fitness
1 2023 - 09.2024
  • Built relationships with customers to encourage repeat business
  • Solved customer challenges by offering relevant products and services
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge
  • Assessed customer needs and utilized suggestive selling techniques to drive sales
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings

Customer Service Specialist

WePay Finance
03.2019 - 09.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Increased sales revenue by 20% and implementing effective sales strategies
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups

Sales/Product Manager

Wondernut
03.2016 - 10.2019
  • Negotiated contracts with vendors and suppliers, ensuring best pricing and terms for company profitability
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success
  • Assisted in recruiting top talent for sales team, contributing to high-performing work environment

Education

MBA - Digital Marketing, E-Commerce With AI

University Canada West
Vancouver, BC
01.2023 - Current

BBA - Consumer Science,Retail,Information Technilogy

Panjab University
08.2016 - 5 2019

Skills

Customer Service Excellence

Sales and Upselling Techniques

Product Knowledge

Communication and Interpersonal Skills

Problem-Solving and Conflict Resolution

Technical Proficiency in Technology and Software

Team Collaboration and Leadership

Time Management and Organizational Skills

Adaptability and Flexibility

Attention to Detail

Digital Marketing Understanding

Consumer Behavior Insights

CRM Software Proficiency

Initiative and Proactivity

Presentation and Demonstration Skills

Certification

Certified Digital Marketing Associate, 08/2024

Timeline

Certified Advisor

Best Buy
10.2024 - Current

MBA - Digital Marketing, E-Commerce With AI

University Canada West
01.2023 - Current

Customer Service Specialist

WePay Finance
03.2019 - 09.2022

BBA - Consumer Science,Retail,Information Technilogy

Panjab University
08.2016 - 5 2019

Sales/Product Manager

Wondernut
03.2016 - 10.2019

Sales Manager

Bolt Fitness
1 2023 - 09.2024

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Amarbir Singh Rai